Support » Plugin: WebP Converter for Media » Server configuration: “imagewebp” function is not available.

  • Resolved tedmeowls

    (@tedmeowls)


    Get the error “Server configuration: “imagewebp” function is not available.”

    Only GD is available as an option as well. Not sure what the issue is, maybe my hosting doesn’t support something?

    http://prntscr.com/o9i946

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    Hi @tedmeowls,

    Thank you for your message.

    Your server has limitations. Try to change the server settings to support the WebP format for gd or Imagick.

    Please check with particular attention to the selected settings (they are required):
    https://gbiorczyk.pl/webp-converter/serverinfo.png

    You do not need to have both gd and imagick extensions enabled – one of them is enough. If you do not have certain options or they are turned off, try to change the configuration of your server.

    If you can, please contact the support of your hosting. These extensions are natively available in PHP, so there should be no problem to enable or properly configure them.

    In your configuration, the WebP Support option is missing for the gd extension.

    In addition, we recommend using PHP from version 7.1, but if you have 5.6 or higher it should also work.

    Hi, thanks for your very quick response. It turns out my hosting (SiteGround) does not support WebP 🙁 So purely an issue on my end, not a plugin fault

    Thanks again

    Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    Hi @tedmeowls,

    Please try to contact technical support of your hosting. Perhaps they are able to change it. Let me know what they said.

Viewing 3 replies - 1 through 3 (of 3 total)
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