Support » Plugin: WebP Converter for Media » Server configuration Error

  • Resolved indusara

    (@indusara)


    For a few weeks, the plugin shows a server configuration error. It was working fine with my server earlier.
    Wonder what happen suddenly and did not perform any updates to the site.
    So I have bypassed Cloudflare and recheck the plugin status. voilà It worked. Bypassing Cloudflare disappears the server configuration error. But it comes back with CF activation. Please help with this issue.

    • This topic was modified 2 months ago by indusara.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    Hi @indusara,

    Thanks for your message. What exactly is your mistake? Please give me error codes.

    Have you tested the Pass Thru mode in the plugin settings?

    Thread Starter indusara

    (@indusara)

    Hi @mateuszgbiorczyk ,

    Thanks For your quick reply.

    Error codes: rewrites_cached

    That is the error code. But the thing is the issue is not fixed yet. Tried few things with cloudflare but no luck.

    There are no changes to the site or cloudflare. It’s just the plugin update caused this. Also, this is not from the recent update. It was there for at least 2,3 weeks.

    I have tested the site with pass thru mode. The result is the same and gives above error.

    Thank You.

    Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    @indusara What older version of the plugin did everything work on?

    Thread Starter indusara

    (@indusara)

    @mateuszgbiorczyk

    Can’t remember the exact date mate. definitely pass thru mode was not there. before 2 months it was working fine. Even this error is caught accidentally. I have installed a new blog on the same server and I was going to install your plugin, then it gives this error. So I looked for any server error and had look at my previous site. it got the same error.
    The plugin was working perfectly and even no need to keep an eye on that.
    Is there any way to get an error log inside your plugin installation location?

    Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    @indusara In the past, the plugin did not detect all errors in the server configuration. It doesn’t mean there was no problem. There was a problem, but you didn’t know about it.

    Thread Starter indusara

    (@indusara)

    @mateuszgbiorczyk but this is not with my server. As I mentioned earlier bypassing cloudflare gives no errors.

    Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    I need configuration of your server (link to it can be found on the settings page of plugin in the section “We are waiting for your message”) – please take a screenshot of the ENTIRE page and send it to me.

    Thread Starter indusara

    (@indusara)

    https://file.io/HR58xgVgto6N

    i have blacked out root coz this going public.

    • This reply was modified 2 months ago by indusara.
    Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    @indusara, thank you very much. I confirm that the error visible in the plugin is displayed correctly. In the error message, you will find all information regarding problems with the server configuration.

Viewing 9 replies - 1 through 9 (of 9 total)
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