Server change – website gone?

  • Resolved demonboy

    (@demonboy)


    16 years, 9 months ago

    Good morning,

    I have recently (within 24 hours) switched over from a Windows server to a Linux server. So far only my homepage displays correctly: http://www.followtheboat.com. Any link from the homepage takes you to a 404 page error. In IE this displays correctly but in FF it just displays the html for this error message. My host company claims it’s all working but I’m in a different country to them and I can’t hit any of my links.

    Is this a local/regional server cache issue? Should I be worried or will I eventually see my pages? Can anyone else get beyond my homepage?

    Thanks in advance.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Doodlebee

    (@doodlebee)

    16 years, 9 months ago

    I get a “500 internal server error” message. FF on OSX, I’m in the US.

    If it’s within 24 hours, give it some time before you start worrying. generally these things resolve themselves *after* 24-36 hours.

    Thread Starter demonboy

    (@demonboy)

    16 years, 9 months ago

    Well, it’s now been 40-odd hours and my host tells me it is an incorrect configuration within WordPress. What could that be? What would I need to change in order for it to run on a Linux server that is different to a Windows server?

    Moderator cubecolour

    (@numeeja)

    16 years, 9 months ago

    It might be a permalinks issue. Try changing it to default, test, then change back to your current setting. This solved a similar issue when I moved one of my sites recently.

    Doodlebee

    (@doodlebee)

    16 years, 9 months ago

    I’d agree with numeeja. If you had permalinks set, an .htaccess file done, etc. then the move could have messed this up. You might also try deactivating plugins that were activated and moved, and see if that helps.

    Mark Ratledge

    (@songdogtech)

    16 years, 9 months ago

    500 errors can also be problems with the character encoding of the .htaccess file, so check to see that the encoding of the file has linux/unix linebreaks, instead of windows, and do that with the text editor you use to edit .htaccess. And check the contents of .htaccess, too, to be sure there aren’t multiple rewrites that are conflicting with each other.

    Thread Starter demonboy

    (@demonboy)

    16 years, 9 months ago

    OK, problem solved. Half the issue was that the host was having problems with their Linux server, which meant I couldn’t even get into Dashboard. Eventually, when I could, I changed the permalink structure and hey presto, bob’s ya uncle and fanny’s ya aunt: all working.

    Thank you to those who replied.

    Jamie

Viewing 6 replies - 1 through 6 (of 6 total)

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