Title: Server authentication failed. Last modified: October 24, 2019 --- # Server authentication failed. * Resolved [MikeAlan](https://wordpress.org/support/users/mikealan/) * (@mikealan) * [6 years, 6 months ago](https://wordpress.org/support/topic/server-authentication-failed/) * I am setting up Postie for the first time and I am getting the error: [0] => - ERR [AUTH] Authentication failed. I know the email account is setup correctly on the server as I can receive emails on my tablet using the same account details. I am using the most recent version of WordPress and Buddypress. Any suggestions would be welcome. Viewing 3 replies - 1 through 3 (of 3 total) * Plugin Author [Wayne Allen](https://wordpress.org/support/users/wayneallen-1/) * (@wayneallen-1) * [6 years, 6 months ago](https://wordpress.org/support/topic/server-authentication-failed/#post-12062251) * Some hosts don’t allow outbound connections. See [http://postieplugin.com/faq/postie-wont-connect-mailserver/](http://postieplugin.com/faq/postie-wont-connect-mailserver/) * You may have to talk to your hosting support team. * Thread Starter [MikeAlan](https://wordpress.org/support/users/mikealan/) * (@mikealan) * [6 years, 6 months ago](https://wordpress.org/support/topic/server-authentication-failed/#post-12062289) - Debug listing * Skip to main contentSkip to toolbar About WordPress Alumni 00 Comments in moderation New UpdraftPlus Hi, Michael Sinclair 0 Debug Log Out BuddyPress Xprofile Custom Field Types plugin needs Buddypress Xprofile Component. Please enable Xprofile first. * postiePostie Settings (v1.9.38) Starting mail fetch WordPress datetime: 2019- 10-24 16:27:15 doing postie_session_start wp_content_path: /home/zf2gx5tv/public_html/ build/wp-content OS: Linux lhcp1060.webapps.net 2.6.32-954.3.5.lve1.4.59.el6. x86_64 #1 SMP Thu Dec 6 05:11:00 EST 2018 x86_64 PHP version: 7.3.9 PHP error_log: error_log PHP log_errors: On PHP get_temp_dir: /tmp/ PHP disable_functions: PHP cURL version: 7.62.0 MySQL Version: 5.6.30 WordPress Version: 5.2.4 WordPress Singlesite WP_TEMP_DIR: (none) WP_HOME: (none) home_url(): [https://elmfieldschoolalumni.uk/build](https://elmfieldschoolalumni.uk/build) WP_SITEURL: (none) site_url(): [https://elmfieldschoolalumni.uk/build](https://elmfieldschoolalumni.uk/build) WP_DEBUG: On WP_DEBUG_DISPLAY: On WP_DEBUG_LOG: Off WP_MAX_MEMORY_LIMIT: 256M( default) WP_MEMORY_LIMIT: 40M imagick version: gd version: 7.3.9 image editor not supported: WP_Image_Editor_Imagick image editor supported: WP_Image_Editor_GD WP_Image_Editor_GD supports: image/jpeg WP_Image_Editor_GD supports: image/png WP_Image_Editor_GD supports: image/gif Registered image sizes Array ( [0] => thumbnail [1] => medium [2] => medium_large [3] => large [4] => post-thumbnail[ 5] => evolve-post-thumbnail [6] => evolve-slider-thumbnail [7] => evolve-tabs- img [8] => evolve-testimonial-avatar [9] => evolve-related-img [10] => evolve- portfolio-square [11] => evolve-portfolio-small [12] => evolve-portfolio-medium[ 13] => evolve-portfolio-img ) No registered filters for image_downsize No registered filters for wp_handle_upload No registered filters for wp_get_attachment_thumb_file No registered filters for wp_handle_upload_prefilter No registered filters for wp_handle_sideload_prefilter No registered filters for pre_move_uploaded_file image memory limit: 256M DISABLE_WP_CRON: Off ALTERNATE_WP_CRON: Off WP_CRON_LOCK_TIMEOUT: 60 iconv: present Active plugins Array ( [0] => MyFontsWebfontsKit/MyFontsWebfontsKit. php [1] => advanced-iframe-custom/advanced-iframe-custom.php [2] => advanced- iframe/advanced-iframe.php [3] => amr-shortcode-any-widget/amr-shortcode-any- widget.php [4] => bp-xprofile-custom-field-types/bp-xprofile-custom-field-types. php [5] => buddypress/bp-loader.php [6] => child-theme-configurator/child-theme- configurator.php [7] => contact-form-7/wp-contact-form-7.php [8] => create-and- assign-categories-for-pages/create-and-assign-categories-for-pages.php [9] => custom-facebook-feed-pro/custom-facebook-feed.php [10] => debug-bar-list-dependencies/ debug-bar-list-dependencies.php [11] => debug-bar/debug-bar.php [12] => drag- and-drop-multiple-file-upload-contact-form-7/drag-n-drop-upload-cf7.php [13] => easy-fancybox/easy-fancybox.php [14] => gutenberg/gutenberg.php [15] => health- check/health-check.php [16] => if-menu/if-menu.php [17] => iframe/iframe.php [ 18] => jquery-in-posts-pages/index.php [19] => mediapress/mediapress.php [20] => php-compatibility-checker/wpengine-phpcompat.php [21] => plugins-list/plugins- list.php [22] => postie/postie.php [23] => shortcodes-ultimate/shortcodes-ultimate. php [24] => theme-my-login/theme-my-login.php [25] => tinymce-advanced/tinymce- advanced.php [26] => tml-moderation/tml-moderation.php [27] => tml-profiles-1.0.7/ tml-profiles.php [28] => tml-redirection/tml-redirection.php [29] => updraftplus/ updraftplus.php [30] => user-submitted-posts/user-submitted-posts.php [31] => wp-fb-autoconnect/Main.php [32] => wp-gdpr-compliance/wp-gdpr-compliance.php [ 33] => wp-google-maps/wpGoogleMaps.php [34] => wp-optimize/wp-optimize.php ) Postie is in /home/zf2gx5tv/public_html/build/wp-content/plugins/postie/ Postie Version: 1.9.38 POSTIE_DEBUG: On No registered filters for postie_filter_email No registered filters for postie_filter_email2 No registered filters for postie_filter_email3 No registered filters for postie_author No registered filters for postie_post_before No registered filters for postie_post_after No registered filters for postie_file_added No registered filters for postie_gallery No registered filters for postie_comment_before No registered filters for postie_comment_after No registered filters for postie_category_default Registered filters for postie_log_debug Registered filters for postie_log_error No registered filters for postie_session_start No registered filters for postie_session_end No registered filters for postie_preconnect No registered filters for postie_post_pre No registered filters for postie_email_reject_recipients No registered filters for postie_email_notify_recipients No registered filters for postie_email_reject_subject No registered filters for postie_email_notify_subject No registered filters for postie_email_reject_body No registered filters for postie_place_media No registered filters for postie_place_media_before No registered filters for postie_place_media_after No registered filters for postie_raw No registered filters for postie_bare_link No registered filters for postie_category No registered filters for postie_file_added_pre No registered filters for postie_include_attachment default_charset: UTF-8 DB_CHARSET: utf8mb4 DB_COLLATE: database default WordPress encoding: UTF-8 memory at start of email processing: 80156656 getemails: Connecting to POP3.hosts.co.uk:110 ( pop3) getemails: procol: pop3 pConnection: mailbox: INBOX Connecting via Socket Socket: POP3.hosts.co.uk:110 Socket error: 0 – (Resource id #1465) Socket: POP3 socket read (1) :+OK Namesco Mail Server Ready socket write: USER elmfieldschoolalumni. uk socket read (1) :+OK socket write: (login) LOGIN/APOP/PASS socket read (1):- ERR [AUTH] Authentication failed. getemails: POP3 – Could not connect to POP3 server POP3.hosts.co.uk on port 110. Array ( [0] => -ERR [AUTH] Authentication failed. ) There are 0 messages to process Array ( [add_meta] => no [admin_username] => admin [allow_html_in_body] => 1 [allow_html_in_subject] => 1 [allow_subject_in_mail] => 1 [audiotemplate] => [{FILENAME}](https://wordpress.org/support/topic/server-authentication-failed/{FILELINK}?output_format=md)[ audiotypes] => Array ( [0] => m4a [1] => mp3 [2] => ogg [3] => wav [4] => mpeg) * [authorized_addresses] => Array ( ) * [banned_files_list] => Array ( ) * [confirmation_email] => [convertnewline] => 0 [converturls] => 1 [custom_image_field] => 0 [default_post_category] => 1 [category_match] => 1 [default_post_tags] = > Array ( ) * [default_title] => Live From The Field [delete_mail_after_processing] => 1 [ drop_signature] => 1 [filternewlines] => 1 [forward_rejected_mail] => 1 [icon_set] => silver [icon_size] => 32 [auto_gallery] => 0 [image_new_window] => [image_placeholder] => #img%# [images_append] => 1 [imagetemplate] => [⌊{CAPTION}⌉](https://wordpress.org/support/topic/server-authentication-failed/{PAGELINK}?output_format=md)[ imagetemplates] => Array ( [simple_link] => [{FILENAME}](https://wordpress.org/support/topic/server-authentication-failed/{FILELINK}?output_format=md)[ no_wrappers] => [⌊{CAPTION}⌉](https://wordpress.org/support/topic/server-authentication-failed/{IMAGE}?output_format=md)[ wordpress_default] => [⌊{CAPTION}⌉](https://wordpress.org/support/topic/server-authentication-failed/{PAGELINK}?output_format=md)[ thumbnail_left] =>
[⌊{CAPTION}⌉](https://wordpress.org/support/topic/server-authentication-failed/{IMAGE}?output_format=md)
[thumbnail_right] =>
[⌊{CAPTION}⌉](https://wordpress.org/support/topic/server-authentication-failed/{IMAGE}?output_format=md)
[robert_felty] =>
[⌊{CAPTION}⌉](https://wordpress.org/support/topic/server-authentication-failed/{IMAGE}?output_format=md)
{CAPTION}
[postie_legacy] =>
[⌊{FILENAME}⌉](https://wordpress.org/support/topic/server-authentication-failed/{IMAGE}?output_format=md)
[custom] => ) * [input_protocol] => pop3 [input_connection] => sockets [interval] => twiceperhour[ mail_server] => POP3.hosts.co.uk [mail_server_port] => 110 [mail_userid] => elmfieldschoolalumni. uk [maxemails] => 0 [message_start] => [message_end] => [message_encoding] => UTF-8 [message_dequote] => 1 [post_status] => publish [prefer_text_type] => plain[ return_to_sender] => 0 [role_access] => Array ( [contributor] => 1 ) * [selected_audiotemplate] => simple_link [selected_imagetemplate] => wordpress_default[ selected_video1template] => custom [selected_video2template] => simple_link [ shortcode] => [sig_pattern_list] => Array ( [0] => –\s?[\r\n]? [1] => –\s [2] => — [3] => — ) * [smtp] => Array ( ) * [start_image_count_at_zero] => 0 [supported_file_types] => Array ( [0] => application) * [turn_authorization_off] => 0 [time_offset] => 1 [video1template] => [video width="568" height="320" {g] [video1types] => Array ( [0] => mp4 [1] => mpeg4[ 2] => 3gp [3] => 3gpp [4] => 3gpp2 [5] => 3gp2 [6] => mov [7] => mpeg [8] => quicktime ) * [video2template] => [{FILENAME}](https://wordpress.org/support/topic/server-authentication-failed/{FILELINK}?output_format=md) [ video2types] => Array ( [0] => x-flv ) * [video1templates] => Array ( [simple_link] => [{FILENAME}](https://wordpress.org/support/topic/server-authentication-failed/{FILELINK}?output_format=md)[ small] => [medium] => [medium_widescreen] => [large] => [large_widescreen] => [vshortcode] => [video width="568" height="320" {FILETYPE}="{FILELINK}"][/video] [custom] => ) * [video2templates] => Array ( [simple_link] => [{FILENAME}](https://wordpress.org/support/topic/server-authentication-failed/{FILELINK}?output_format=md)[ small] => [medium] => [medium_widescreen] => [large] => [large_widescreen] => [flv_embed] => [flv:{FILELINK} 480 270] [custom] => ) * [wrap_pre] => no [featured_image] => 0 [include_featured_image] => 1 [email_tls] => [post_format] => standard [post_type] => post [generaltemplates] => Array ([ postie_default] => [{ICON} {FILENAME}](https://wordpress.org/support/topic/server-authentication-failed/{FILELINK}?output_format=md)[ simple_link] => [{FILENAME}](https://wordpress.org/support/topic/server-authentication-failed/{FILELINK}?output_format=md)[ custom] => ) * [generaltemplate] => [{ICON} {FILENAME}](https://wordpress.org/support/topic/server-authentication-failed/{FILELINK}?output_format=md) [ selected_generaltemplate] => postie_default [generate_thumbnails] => 1 [reply_as_comment] => 1 [force_user_login] => 0 [auto_gallery_link] => Default [ignore_mail_state] => [strip_reply] => 1 [postie_log_error] => 1 [postie_log_debug] => 0 [category_colon] => 1 [category_dash] => 1 [category_bracket] => 1 [prefer_text_convert] => 1 [ category_remove] => 1 [ignore_email_date] => 0 [use_time_offset] => 0 [postie_log_error_notify] => (All Admins) [image_resize] => 1 ) Mail fetch complete, 0 emails doing postie_session_end memory at end of email processing: 80165624 * Plugin Author [Wayne Allen](https://wordpress.org/support/users/wayneallen-1/) * (@wayneallen-1) * [6 years, 6 months ago](https://wordpress.org/support/topic/server-authentication-failed/#post-12125465) * You might check the user name. It doesn’t appear to be a valid email address. Viewing 3 replies - 1 through 3 (of 3 total) The topic ‘Server authentication failed.’ is closed to new replies. * ![](https://ps.w.org/postie/assets/icon-256x256.png?rev=970083) * [Postie](https://wordpress.org/plugins/postie/) * [Frequently Asked Questions](https://wordpress.org/plugins/postie/#faq) * [Support Threads](https://wordpress.org/support/plugin/postie/) * [Active Topics](https://wordpress.org/support/plugin/postie/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/postie/unresolved/) * [Reviews](https://wordpress.org/support/plugin/postie/reviews/) ## Tags * [authentication](https://wordpress.org/support/topic-tag/authentication/) * [email](https://wordpress.org/support/topic-tag/email/) * [server](https://wordpress.org/support/topic-tag/server/) * [Setup](https://wordpress.org/support/topic-tag/setup/) * 3 replies * 1 participant * Last reply from: [Wayne Allen](https://wordpress.org/support/users/wayneallen-1/) * Last activity: [6 years, 6 months ago](https://wordpress.org/support/topic/server-authentication-failed/#post-12125465) * Status: resolved