Title: Server 500 Errors
Last modified: August 30, 2019

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# Server 500 Errors

 *  Resolved [webswift](https://wordpress.org/support/users/webswift/)
 * (@webswift)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/server-500-errors/)
 * Hello,
 * over the past few days we have been receiving complaints of 500 server errors
   when our customers fill out a review form.
 * I have clicked on a link that was sent to a customer and received the same error
   code when submitting a review. What could be causing this problem?
 * Thanks, Markus
 * P.S: here’s the link;
    [https://www.cusrev.com/forms/3f6fb7a5-4053-43de-84be-ae516cf9ff65.html](https://www.cusrev.com/forms/3f6fb7a5-4053-43de-84be-ae516cf9ff65.html)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Thread Starter [webswift](https://wordpress.org/support/users/webswift/)
 * (@webswift)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/server-500-errors/#post-11883134)
 * Hello,
 * it seems to be happening on ALL emails that are sent out. This wonderful review
   system has been working for us for over a year so I don’t understand why we now
   are having this problem!
 * Help!
 *  Plugin Author [CusRev](https://wordpress.org/support/users/ivole/)
 * (@ivole)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/server-500-errors/#post-11896269)
 * Thanks for using our plugin!
 * The 500 error comes from your site. The review form receives it when tries to
   transmit reviews to your site. Please enable debugging on your site and check
   if there are any errors in the debug log after submission of the review form.
 * Also, please remove the link to the review form from the public forum because
   it contains personal data of your customer.
 *  Plugin Author [CusRev](https://wordpress.org/support/users/ivole/)
 * (@ivole)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/server-500-errors/#post-11949644)
 * We haven’t heard from you for more than two weeks. For this reason, I’ll assume
   that either you are not interested in this question/problem anymore or it has
   been resolved. If this is not the case, please let us know and we’ll be happy
   to help.
 *  Thread Starter [webswift](https://wordpress.org/support/users/webswift/)
 * (@webswift)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/server-500-errors/#post-11967420)
 * Thanks!
 * Based on your suggestions, I discovered a plugin that was blocking the WP response
   getting to our server. I have removed that plugin and everything is working again.
 * Thanks again for your help.
 *  Plugin Author [CusRev](https://wordpress.org/support/users/ivole/)
 * (@ivole)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/server-500-errors/#post-11969296)
 * Can you please let me know what was that plugin?

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Server 500 Errors’ is closed to new replies.

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 * 5 replies
 * 2 participants
 * Last reply from: [CusRev](https://wordpress.org/support/users/ivole/)
 * Last activity: [6 years, 6 months ago](https://wordpress.org/support/topic/server-500-errors/#post-11969296)
 * Status: resolved