Plugin Support
Vytis
(@bvytis)
Hi @unbosomjam,
Thank you for using Optimole.
Can you please share URL of the website where this image or any other resource is placed and not served by Optimole so we can check?
Thanks!
Thread Starter
温唯
(@unbosomjam)
Hi @bvytis
Here is the page that contains the image in Google Drive
https://miriammibao.com/css-for-headings-in-gutenberg-and-block-editor/
Images hosted in my domain and subdomains have been served through Optimole’s CDN properly.
But for images in my Google Drive, I have no idea how to deal with to serve them through Optimole.
Thank you so much.
Plugin Support
Vytis
(@bvytis)
Hi @unbosomjam,
Thank you.
Could you try to whitelist googleusercontent.com?
Let us know how it goes, thanks!
Thread Starter
温唯
(@unbosomjam)
Hi @bvytis
I’ve added googleusercontent.com
and clean all cache , but that image still not served through Optimole CDN.
https://upload.cc/i1/2021/04/19/I1HsBo.png
Plugin Support
Vytis
(@bvytis)
Hi @unbosomjam,
Thank you for trying that, I’ve checked the page again, and seems like Optimole won’t be able to serve this image because it’s rendered on the page load.
If you check the page source there is https://drive.google.com/uc?export=view&id=1hm7MBb8r8p_fZbdMdxC3VYxDLcJ14GQ3 as the URL for the image and as it’s not a direct URL Optimole cannot serve it, unfortunately.
Thread Starter
温唯
(@unbosomjam)
Hi @bvytis
Thank you for checking.
So I try to upload a gif to my subdomain which has been allowed in Optimole dashboard.
The gif has been served through Optimole CDN , but it is invisible.
Please check this page:
https://miriammibao.com/code-snippet/
The gif url is:
https://cvrt.miriammibao.com/images/2021/04/20/e568d8343bcf3ebff6987a7179290ebe.gif
Although I still can find it in Chrome inspect,please check this screenshot:
https://upload.cc/i1/2021/04/20/xNl3i7.png
Is it due to Lazyload or Convert Gif to Mp4 method to cause that gif not display?
Here is my settings:
General:
https://upload.cc/i1/2021/04/20/bL0tRV.png
Compression:
https://upload.cc/i1/2021/04/20/vk3RiK.png
Lazyload:
https://upload.cc/i1/2021/04/20/HdAyC2.png
-
This reply was modified 1 year, 11 months ago by
温唯.
Plugin Support
Vytis
(@bvytis)
Hi @unbosomjam,
I’m able to replicate the problem but cannot identify the cause. I tried to download your image and in a test instance, it’s loaded fine by Optimole even with GIF to Video conversion enabled.
Would you mind contacting us via the Contact form https://optimole.com/#contact so you can provide credentials to your dashboard for further investigation?
Thanks!
Thread Starter
温唯
(@unbosomjam)
Hi @bvytis
Thanks for checking.
I’ve sent message through Optimole Dashboard.
Please check it.
Thanks in advanced.