Title: Serious Problem With SubOrders
Last modified: May 17, 2020

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# Serious Problem With SubOrders

 *  Resolved [refluxcomponents](https://wordpress.org/support/users/refluxcomponents/)
 * (@refluxcomponents)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/serious-problem-with-suborders/)
 * We are having a serious issue with the Vendor Dashboard displaying suborders 
   as if they were separate orders. The only way to see that they are suborders 
   is if you go into the wp-admin area and look under WooCommerce orders on the 
   backend. So, vendors are filling orders that they believe they have been paid
   for, since the earnings display only the gross sales based on the item price *
   quantity plus shipping, taxes, etc. If the checkout is done in PayPal, there 
   is no way for the vendors to know the actual amount that they are receiving from
   PayPal, since the site admin has been (presumably) paid the total cost of the
   parent order- when there are suborders with references to “inventory reductions”,
   the vendor has no way of knowing that it is part of the same order they already
   fulfilled, since the suborders have their own unique order numbers- and those
   numbers are the only ones that appear in the Vendor Dashboard. The vendors have
   been filling these orders and trying to withdraw money (which also is not working)
   from the site admin, who has only been paid for the total of the parent order
   and is expected to pay the withdraw requests for orders that are basically duplicates
   in the Vendor Dashboard. Please advise, thank you….

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Nazmul Hassan](https://wordpress.org/support/users/nazmulhassann20/)
 * (@nazmulhassann20)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/serious-problem-with-suborders/#post-12846978)
 * Hello [@refluxcomponents](https://wordpress.org/support/users/refluxcomponents/),
 * Thanks for your ticket. I want to mention that we have released a new update 
   with a new fix that – PayPal fee will be deducted from commission calculation.
   That means Dokan will calculate the commission on the basis of the actual amount
   which admin is getting after deducing PayPal commission. Does this resolve your
   problem? Kindly update your Dokan-lite to the latest version.
 * Thanks!
 *  Thread Starter [refluxcomponents](https://wordpress.org/support/users/refluxcomponents/)
 * (@refluxcomponents)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/serious-problem-with-suborders/#post-12848121)
 * Thank you- that is definitely helpful for commission issues, but that has nothing
   to do with the suborder issue. Please see these screenshots and you will know
   what I am talking about:
 * [https://ibb.co/TmmwKh6](https://ibb.co/TmmwKh6)
    [https://ibb.co/Cw0L5Hr](https://ibb.co/Cw0L5Hr)
 *  [Beats247](https://wordpress.org/support/users/beats247/)
 * (@beats247)
 * [6 years ago](https://wordpress.org/support/topic/serious-problem-with-suborders/#post-12900941)
 * [@refluxcomponents](https://wordpress.org/support/users/refluxcomponents/) Did
   they fix that or were you able to fix it youself?

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Serious Problem With SubOrders’ is closed to new replies.

 * ![](https://ps.w.org/dokan-lite/assets/icon-256x256.gif?rev=3239229)
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## Tags

 * [dokan](https://wordpress.org/support/topic-tag/dokan/)
 * [paypal](https://wordpress.org/support/topic-tag/paypal/)
 * [vendor](https://wordpress.org/support/topic-tag/vendor/)
 * [withdraw](https://wordpress.org/support/topic-tag/withdraw/)

 * 3 replies
 * 3 participants
 * Last reply from: [Beats247](https://wordpress.org/support/users/beats247/)
 * Last activity: [6 years ago](https://wordpress.org/support/topic/serious-problem-with-suborders/#post-12900941)
 * Status: resolved