Title: SERIOUS PROBLEM WITH PLUGIN Last modified: January 8, 2021 --- # SERIOUS PROBLEM WITH PLUGIN * [lucagalvani999](https://wordpress.org/support/users/lucagalvani999/) * (@lucagalvani999) * [5 years, 4 months ago](https://wordpress.org/support/topic/serious-problem-with-plugin-3/) * Hello I installed this plugin on this website [https://marsmallow-abbigliamento.it/shop/](https://marsmallow-abbigliamento.it/shop/) * after uninstalling it the discount remains as if it was the original price * I’ve tried empty cache of the website, of the hosting, deleting the rows into the DB, installing and uninstalling the plugin and also using the plugin clean option to deleted the stuff into the wp_option * none of this work * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fserious-problem-with-plugin-3%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 7 replies - 1 through 7 (of 7 total) * Thread Starter [lucagalvani999](https://wordpress.org/support/users/lucagalvani999/) * (@lucagalvani999) * [5 years, 4 months ago](https://wordpress.org/support/topic/serious-problem-with-plugin-3/#post-13881962) * If I’m logged in I see the right prices but if I try not logged or on incognito mode, I see them as I explained above * Plugin Author [flycart](https://wordpress.org/support/users/flycart/) * (@flycart) * [5 years, 4 months ago](https://wordpress.org/support/topic/serious-problem-with-plugin-3/#post-13882271) * Hi * Thank you for reaching out. Our plugin calculates and applies the discount on the fly (during the run time). So when uninstalled, the discount will not apply. * Please do check: – If you are using the pro version, make sure you have uninstalled both the core and the PRO versions of the discount rules plugin * A few other possibilities: – May be there is a server side cache still not flushed fully? – May be there is another discount plugin installed and that is applying the discount? (this could be a more common reason) – If you are seeing discounted pricing for a few products, make a sale price (discounted price) set in the products. * Hope this helps. If you still face any issues, please [open a ticket](https://www.flycart.org/support) at our website. We are happy to look into it. * Thanks Team Flycart * Thread Starter [lucagalvani999](https://wordpress.org/support/users/lucagalvani999/) * (@lucagalvani999) * [5 years, 4 months ago](https://wordpress.org/support/topic/serious-problem-with-plugin-3/#post-13882300) * – I’m not using pro version – there is no server side cache unflushed – there is no other plugin – if I make a sale price it discount starting from the price already discounted from your plugin * Plugin Author [flycart](https://wordpress.org/support/users/flycart/) * (@flycart) * [5 years, 4 months ago](https://wordpress.org/support/topic/serious-problem-with-plugin-3/#post-13882346) * Thank you for the quick response. * If you have already uninstalled our plugin, then this is most probably the “sale price” set in the products. Can you please check whether a “Sale price” field has any value in it (which is showing in the store front? * As mentioned earlier, when a plugin is uninstalled, then its files are completed removed. So there is NO way for the plugin to run and alter the prices. * Thanks * Thread Starter [lucagalvani999](https://wordpress.org/support/users/lucagalvani999/) * (@lucagalvani999) * [5 years, 4 months ago](https://wordpress.org/support/topic/serious-problem-with-plugin-3/#post-13882416) * maybe with a screenshot is more clear * this is what is visualized * [https://i.ibb.co/t3hL3xg/Schermata-2021-01-08-alle-16-30-19.png](https://i.ibb.co/t3hL3xg/Schermata-2021-01-08-alle-16-30-19.png) * this is what I enter in the backend [https://i.ibb.co/nwcFSVR/Schermata-2021-01-08-alle-16-32-40.png](https://i.ibb.co/nwcFSVR/Schermata-2021-01-08-alle-16-32-40.png) * Plugin Author [flycart](https://wordpress.org/support/users/flycart/) * (@flycart) * [5 years, 4 months ago](https://wordpress.org/support/topic/serious-problem-with-plugin-3/#post-13882842) * I guess I have misunderstood. * Would it also be possible to send a screenshot of the Active plugins (i mean your wordpress dashboard -> plugins page) ? * Really appreciate it * Thanks * Plugin Author [flycart](https://wordpress.org/support/users/flycart/) * (@flycart) * [5 years, 4 months ago](https://wordpress.org/support/topic/serious-problem-with-plugin-3/#post-13882867) * Meanwhile, here is what we see * – I am NOT logged in – Just visited your store – The prices are correct (as entered by you in your product page) * So the issue seem to be caching. It might be taking sometime for the cache to clear fully. Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘SERIOUS PROBLEM WITH PLUGIN’ is closed to new replies. * ![](https://ps.w.org/woo-discount-rules/assets/icon-256x256.png?rev=1977982) * [Discount Rules for WooCommerce](https://wordpress.org/plugins/woo-discount-rules/) * [Frequently Asked Questions](https://wordpress.org/plugins/woo-discount-rules/#faq) * [Support Threads](https://wordpress.org/support/plugin/woo-discount-rules/) * [Active Topics](https://wordpress.org/support/plugin/woo-discount-rules/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woo-discount-rules/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woo-discount-rules/reviews/) * 7 replies * 2 participants * Last reply from: [flycart](https://wordpress.org/support/users/flycart/) * Last activity: [5 years, 4 months ago](https://wordpress.org/support/topic/serious-problem-with-plugin-3/#post-13882867) * Status: not resolved