Support » Plugin: Contact Form 7 » Serious issues – It will NOT send to domain email on same domain!!!!

  • I’ve used this plugin for years without issues. Now, there is a serious issue that has persisted for I don’t know how long now.

    The form will send to any email but the domain email. For example, if the domain is exampledomain.com, and I put contact@exampledomain.com, it will absolutely not send to this email. The is a serious problem since I set this stuff up for clients and I usually have no way of checking the client email. If I have change out all of these forms it’s going to cost me a great deal of time. I can only imagine how much money my clients have lost due to silly error in your plugin.

    Furthermore, SMTP is not a good option. I cannot count on clients never changing their email password. What if the client changes their email password 6 months from now and they don’t notify me to change the password in the SMTP plugin? Ridiculous!

    I’d also like to add that this is not a specific hosting issue as I CF7 on multiple websites that are on multiple hosting providers such as Godaddy and Bluehost.

    I have used this plugin on 50+ client sites now. I’m very afraid that many of my clients have not been receiving form submissions from their websites that are the lifeblood of their business. That’s why I say this is a serious issue. I can only imagine the grief this will cause myself and my clients. Incredibly disappointed in this plugin right now.

    You’re using this on client sites, I suggest you get busy calling them and collecting an alternate email to add to these forms or switch them out altogether for something that is tested by the developer regularly.

    • This topic was modified 4 years, 7 months ago by BlueSoft.
    • This topic was modified 4 years, 7 months ago by BlueSoft.
Viewing 3 replies - 1 through 3 (of 3 total)
  • I am having the same issue. Really need a solution to this.

    Thread Starter BlueSoft

    (@flexnds)

    I’m amazed there aren’t more replies to this. It’s a pretty serious issue. I think I’ll be ditching Contact Form 7 (CF7) altogether.

    Interesting. Did you get any error message?

    SMTP isn’t needed to send emails. As long as the host has configured to send the emails, the emails would be sent by this plugin.

Viewing 3 replies - 1 through 3 (of 3 total)
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