Support » Plugin: WooCommerce » Separating products within an order

  • Resolved nick robinson

    (@nick-robinson)


    Our shop sells paper and also books from the British Origami Society – if someone orders books and paper, how can I generate a report which shows sales for one or the other?

    The page I need help with: [log in to see the link]

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  • Hi @nick-robinson,

    From what I understand, you want the report of sales by products, right?

    You can go to WooCommerce > Reports, and go to Sales by Products tab. Here’s an image of what I mean: http://cld.wthms.co/P3IwXg.

    Thanks.

    Thread Starter nick robinson

    (@nick-robinson)

    Ideally by category, including subcategries…

    Plugin Support Rynald0s.a11n

    (@rynald0s)

    Automattic Happiness Engineer

    Hi, @nick-robinson!

    You should be able to pull sales by category:

    https://docs.woocommerce.com/document/reports/#section-1

    Are you not able to? Am I misunderstanding the issue?

    Cheers!

    • This reply was modified 3 years, 5 months ago by Rynald0s.a11n.
    Thread Starter nick robinson

    (@nick-robinson)

    It’s a weird one – I have categories & subcategories. When I do a report by category, I can’t see all the categories listed, some show, with subs, other subs I don’t see under a category, if that makes sense. It’s as if the dropdown list of categories hasn’t been updated?

    Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    Hi @nick-robinson

    Only categories that are assigned to products will show. You can confirm which product categories are assigned under Products > Categories. If you still have issues. Try switching back to a default theme like Twenty Nineteen and disable all plugins except for WooCommerce to see if this resolves the issue.

    If so, then re-enable each one at a time until you find the one that’s causing the conflict.

Viewing 5 replies - 1 through 5 (of 5 total)
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