Support » Plugin: Stripe For WooCommerce » SEPA Direct Debit – Subscriptions

  • Resolved ruhrsales

    (@ruhrsales)


    Hello,

    the payment method SEPA direct debit is not displayed in the order process of subscriptions.

    How can I activate it?

    REgards
    Andreas

Viewing 15 replies - 1 through 15 (of 17 total)
  • Plugin Author mr.clayton

    (@mrclayton)

    Hello @ruhrsales,

    Thank you for contacting us. At this time the plugin does not support recurring payments for SEPA. That is the reason it does not show on the checkout page when you have a subscription product in the cart.

    The steps for enabling recurring payments for SEPA are somewhat in-depth.

    https://stripe.com/docs/sources/sepa-debit#notifying-customers-of-recurring-payments

    Kind Regards,

    Thread Starter ruhrsales

    (@ruhrsales)

    But the Stripe API does offer the possibility of recurring payments?

    Our old system (not WordPress) was also able to charge recurring payments via the API.

    Plugin Author mr.clayton

    (@mrclayton)

    Yes Stripe does support recurring payments for SEPA along with other payment methods like credit cards.

    This plugin supports recurring payments, just not for SEPA at this time. GPay, Apple Pay, and credit cards all support recurring payments.

    Thread Starter ruhrsales

    (@ruhrsales)

    Can we hire you to extend the plugin for us? It is extremely important for us.

    Plugin Author mr.clayton

    (@mrclayton)

    Hi @ruhrsales,

    Please reach out to us via the Help button in the plugin’s settings page.

    Kind regards,

    Do you intent to integrate this function in future? Would also be important to us.

    Plugin Author mr.clayton

    (@mrclayton)

    Hi @eisenreich,

    Sure I can integrate SEPA subscription payments in the next release. I’ll make a note to include that.

    Kind Regards,

    Wow, great! Thanks!

    Plugin Author mr.clayton

    (@mrclayton)

    @eisenreich version 3.2.4 now supports subscriptions with SEPA.

    Awesome, i just downloaded it and left you a 5-star review!

    I re-open this request, payments with SEPA works with Woocommerce Subscription.

    But, the payment comes as a “regular purchase”, not a “Stripe subscription”. how can you configure this?

    thanks

    Plugin Author mr.clayton

    (@mrclayton)

    Hi @wario9k,

    What do you mean it comes a regular purchase not a Stripe subscription? I don’t know what that means.

    If it’s a subscription then it’s going to be a recurring payment via the WooCommerce Subscriptions plugin.

    Kind Regards,

    Hi @mrclayton, thanks for replay.

    In stripe there are two type of payments, one normal and the other one Subscription.

    Here you can see the sample order, its a regular payments not a Subscription:
    https://ibb.co/hCMBz04

    Here you can see the Subscription Menù voice:
    https://ibb.co/S3fBXsV

    Is it possible to generate a subscription model directly on Stripe automatically through an order?
    Thanks

    Plugin Author mr.clayton

    (@mrclayton)

    Hi @wario9k,

    Creating a subscription in Stripe would defeat the purpose of having the WCS plugin which handles your subscriptions. My plugin does not support creating subscriptions in Stripe since the WCS plugin handles recurring payments.

    Of course you’re right,then there is something strange, in my case.
    At the time of automatically renewal, my subscription is suspended instead of making the payment automatically, if I proceed with the same subscription to make the manual renewal, the payment is correctly completed.

    Could it be because I’m in test mode?

    Could you tell me why? Is there some wrong configuration, or I have seen that there is a flag for the log but I cannot find where these are written … can you help me?

    Thanks

Viewing 15 replies - 1 through 15 (of 17 total)
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