Support » Plugin: SendGrid » Sengrid overrrides templates for other plugins – follow up

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  • I have been trying to find the cause and I can see that when I use the sendgrid to send, the emails are encoding differently:

    Content-Transfer-Encoding: quoted-printable
    Content-Type: text/plain; charset=UTF-8

    When I do not use sendgrid:
    Content-Type: text/html; charset=utf-8
    Content-Transfer-Encoding: 8bit

    Not sure if this will help, but just in case.

    Thanks

    Plugin Author SendGrid INC

    (@team-rs)

    Hi.

    Thank you for the follow-up. We have never deleted a support thread. This might be an issue with the WordPress Support forum, it might take a while for a thread to show up after it’s submitted.

    In the original thread that we closed, User SooBahkDo complained that the following plugins were not working with the SendGrid plugin :
    – WP Better Emails
    – Edit Flow
    – WooCommerce
    – YITH Plugins For WooCommerce
    – MailPoet

    The original thread is here : https://wordpress.org/support/topic/sendgrid-overides-email-templates-of-several-other-plugins

    That thread was resolved because we fixed some integrations with some of them and the other ones we were not able to reproduce a conflict.

    The plugins that you mentioned :
    – Easy Digital Downloads
    – Memberpress

    Are not on the original support thread, that’s why we asked if you could create a separate thread. That being said we appreciate you pointing out to us these issues.

    We will look into these compatibility issues and get back to you.

    However, keep in mind that most conflicts that occur are as a result of the implementation choices that developers make in their plugins.
    Most of the time we implement fixes that developers should implement in their respective plugins. We do this because we want our users to have the best experience using our plugin.

    Based on your description of the problem you experience this could be caused by having the “text/plain” Content-Type set in your SendGrid Plugin Settings Page. Please change it to “text/html” and try again.

    Thank you,
    SendGrid

Viewing 2 replies - 1 through 2 (of 2 total)
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