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Contact Form 7
Sends some emails not all (2 posts)

  1. dkalov
    Member
    Posted 11 months ago #

    I have been using Contact Form 7 for over a year with no problems. Last week it stopped emailing the information a user submitted to my company's email but it still emails the user that we received the email. Nothing has been changed in the settings. We are actually updated to 3.7.2 version.

    How do we get it to send the information to us? Any ideas?

    Thanks

    https://wordpress.org/plugins/contact-form-7/

  2. buzztone
    Member
    Posted 11 months ago #

    If CF7 "emails the user that we received the email" then it is reasonable to conclude that CF7 is probably working and sending emails without problems.

    It is not valid to assume that CF7 "stopped emailing the information a user submitted to my company's email". It sends to the user email addresses - why not company's email.

    In your circumstances I would consider first why you are not receiving emails from CF7 at your company's email - focusing at what may have changed, including things outside CF7 like server setup and email accounts.

    Then I'd look at why CF7 is not sending to the company's email - again focusing at what may have changed.

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