Support » Plugin: Contact Form 7 » Sends emails but leaves the information out

  • Resolved KingBeven

    (@kingbeven)


    Hi,

    When I fill the any of the contact forms on the website, I do not the name, email, phone no, or the message instead I get this;

    From: [your-name] <[your-email]>
    Subject: [your-subject]

    Message Body:
    [your-message]

    it goes to the correct inbox but useless as you can see!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • barnez

    (@pidengmor)

    It looks like your form-tags don’t match your mail-tags.

    In the Form they should contain: [text your-name] [email your-email] [text your-subject] [text your-message]

    hi i have same problems. i get my email like this:

    From:
    [text your-name] [email your-email] [text your-subject] [text your-message]

    did you fix the problem if you please let me know too,

    barnez

    (@pidengmor)

    @luxurylife

    As described in the link posted in your topic, your form-tags and mail-tags in the contact form 7 admin section *have to correspond*:

    For example:
    ===================================
    Form-Tag >>>>>>>>> Mail-Tag

    [text your-name] >>>>> [your-name]
    [email your-email] >>> [your-email]
    =====================================

    Try changing your Mail setup to:

    From: [your-name] <[your-email]>
    Subject: [your-subject]
    Message: [your-message]

    I recently updated a client’s form to include the following within the “Message Body”:
    [your-message]
    [your-name]
    [your-email]
    [your-phone]

    Since doing so she has been receiving all the necessary information right within the body of her email.

    I tried the suggestions here and still get the same result, below is the code for my form followed by my mail settings.

    FORM:
    —-
    <div class=”row”>
    <div class=”col-md-7 col-sm-7″>
    <div class=”row”>
    <div class=”col-md-6 col-sm-6″>
    <div class=”form-group”>
    <div class=”contact-us-label”>First Name*</div>
    [text* first-name placeholder “Enter your first name”]
    </div>
    </div>
    <div class=”col-md-6 col-sm-6″>
    <div class=”form-group”>
    <div class=”contact-us-label”>Last Name*</div>
    [text* last-name placeholder “Enter your last name”]
    </div>
    </div>
    </div>
    <div class=”row”>
    <div class=”col-md-6 col-sm-6″>
    <div class=”form-group”>
    <div class=”contact-us-label”>Email*</div>
    [email* email placeholder “Enter your email address”]
    </div>
    </div>
    <div class=”col-md-6 col-sm-6″>
    <div class=”form-group”>
    <div class=”contact-us-label”>Phone</div>
    [tel phone placeholder “Enter your phone number”]
    </div>
    </div>
    </div>

    <div class=”row”>
    <div class=”col-md-12 stm-contact-us-checkbox”>
    [checkbox subscribe use_label_element “Subscribe and Get latest updates and offers by Email”]
    </div>
    </div>
    </div>

    <div class=”col-md-5 col-sm-5″>
    <div class=”form-group”>
    <div class=”form-group”>
    <div class=”contact-us-label”>Comment</div>
    [textarea message placeholder “Enter your message…”]
    </div>
    </div>
    <div class=”contact-us-submit”>
    [submit class:contact-us-submit “Submit”]
    </div>
    </div>
    </div>

    Mail:
    —–
    To: clients@emailadress.com
    from: [your-name] <clients@emailadress.com>
    subject: [your-subject]
    additional info: Reply-To: [email]
    Message: From: [your-name] <[your-email]> [your-phone]
    Subject: [your-subject]

    Message Body:
    [your-message]

    This e-mail was sent from a contact form on Yamaha Boats for Sales South Africa (http://plettyamaha.co.za)

    ———————
    This is the only thing keeping me from delivering the job as complete, please I would appreciate any assistance.

    Thanks

    Hi,

    It works, it seems that @luxurylife was correct my tags were wrong on the mail tab so when I fixed it worked. Thank you for all that gave advice.

    Cheers!

Viewing 6 replies - 1 through 6 (of 6 total)
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