Support » Plugin: Contact Form 7 » Sends emails but leaves the information out

  • Resolved KingBeven

    (@kingbeven)



    Hi,

    When I fill the any of the contact forms on the website, I do not the name, email, phone no, or the message instead I get this;

    From: [your-name] <[your-email]>
    Subject: [your-subject]

    Message Body:
    [your-message]

    it goes to the correct inbox but useless as you can see!

Viewing 5 replies - 1 through 5 (of 5 total)
  • It looks like your form-tags don’t match your mail-tags.

    In the Form they should contain: [text your-name] [email your-email] [text your-subject] [text your-message]

    hi i have same problems. i get my email like this:

    From:
    [text your-name] [email your-email] [text your-subject] [text your-message]

    did you fix the problem if you please let me know too,

    @luxurylife

    As described in the link posted in your topic, your form-tags and mail-tags in the contact form 7 admin section *have to correspond*:

    For example:
    ===================================
    Form-Tag >>>>>>>>> Mail-Tag

    [text your-name] >>>>> [your-name]
    [email your-email] >>> [your-email]
    =====================================

    Try changing your Mail setup to:

    From: [your-name] <[your-email]>
    Subject: [your-subject]
    Message: [your-message]

    I recently updated a client’s form to include the following within the “Message Body”:
    [your-message]
    [your-name]
    [your-email]
    [your-phone]

    Since doing so she has been receiving all the necessary information right within the body of her email.

    KingBeven

    (@kingbeven)

    Hi,

    It works, it seems that @luxurylife was correct my tags were wrong on the mail tab so when I fixed it worked. Thank you for all that gave advice.

    Cheers!

Viewing 5 replies - 1 through 5 (of 5 total)
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