Support » Plugin: Contact Form, Contact Form Builder, Contact Form Widget, Contact Us » Sends duplicate emails – no support

  • After months of trying to fix this and posting in the support forum, I have to uninstall it and use a different plugin. Sure, it works! Do you mind getting 15 duplicate emails every time someone uses the form? Oh, then you’ll need to use a different plugin. tldr; It has problems and there is no support.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author wpdevart

    (@wpdevart)

    This man maybe joking !!!

    Where is your SUPPORT TOPIC, we didn’t receive any emails from you, if you didn’t ask us about support then how we could provide it.

    Dear WordPress team remove this FAKE REVIEW.

    He really doesn’t send us any email.

    Thanks.

    Best regards,
    WpDevArt support team.

    hockeybrad@gmail.com

    (@hockeybradgmailcom)

    Here it is:

    https://wordpress.org/support/topic/duplicate-emails-from-form-submission/#post-9308935

    Four other people besides me have had this issue for 10 months with no response from support.

    Plugin Author wpdevart

    (@wpdevart)

    Dear Contact Form 7 user.

    You wrote on Contact Form 7 support forum and then rate us 1 rating 🙂

    Check again the support url you send us, it is not our plugin why you are rating our plugin ???

    Support » Plugin: Contact Form 7 » Duplicate Emails from form submission

    If you want we can provide more details and you will see that it is not our plugin support forum.

    Thanks.

    Hope you will delete or change your review !

    hockeybrad@gmail.com

    (@hockeybradgmailcom)

    If this isn’t a review for Contact Form, what is it? At the top of this page right here, it says:

    Support » Plugin: Contact Form, Contact Form Builder, Contact Form Widget, Contact Us » Sends duplicate emails – no support

    Maybe you should shout at me some more and tell me I give fake reviews?

    Plugin Author wpdevart

    (@wpdevart)

    Hi again.

    Right there where you left support topic it says –

    Support » Plugin: Contact Form 7 » Duplicate Emails from form submission

    We think after checking this screenshot you will understand – http://wpdevart.com/wp-content/uploads/2017/07/screen-not-correct-review.jpg .

    Understand us right, it is different plugin with different development teams.

    Hope it will help.

    Thanks

    hockeybrad@gmail.com

    (@hockeybradgmailcom)

    Are you trying to tell me that Contact Form and Contact Form 7 are not supported by the same people? If so, I will remove this review.

    If this is true, have you never faced this confusion before? Contact Form 7 looks like version 7.0 of Contact Form.

    Plugin Author wpdevart

    (@wpdevart)

    Dear user.

    Absolutely yes, this two plugins developed and supported from different people.

    No, it is the first time, that’s why we thought that it is fake review, but now we understand that it is just confusion.

    We are tring to resolve and help our user issues, so it is not right to leave review for our plugin instead of Contact Form 7.

    Thanks.

    hockeybrad@gmail.com

    (@hockeybradgmailcom)

    I’m sorry for the confusion. If there is a way to move this review to the correct location, I certainly will.

    Plugin Author wpdevart

    (@wpdevart)

    Unfortunately it is not possible.

    But you certainly can change the review and we think it will be right.

    We can provide more information how to do it if you don’t find it.

    Thanks.

Viewing 9 replies - 1 through 9 (of 9 total)
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