Support » Plugin: Sendle Shipping Plugin » Sendle Shipping Rates

  • Resolved wandercooks



    I just have a quick question:

    Does this plugin pull in live rates from Sendle when you add this as the Sendle shipping method? At the moment, it seems to only be pulling in the additional handling fee I added in for testing ($1).

    The plugin doesn’t seem to allow me to Validate my Sendle ID either. Error Message is: “The authorisation details are not valid. Either the Sendle ID or API key are incorrect.”
    The details entered ARE correct, but I am not able to change the Delivery address (showing as Sydney which is definitely incorrect).

    Hoping you can help.



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  • Plugin Author Joovii


    Please update the plugin from wp-admin.

    Plugin Author Joovii


    Just closing out this ticket for completeness.
    1. An update was published which solved the issue of markup displaying when no shipping options were available.
    2. Sendle validation issues can only come from incorrect Sendle API details or invalid destination.

    My understanding is that these issues are now both solved for the ticket issuer.

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