Support » Plugin: MailPoet - emails and newsletters in WordPress » Sending was paused due to a technical problem

  • Resolved lesjouzeaux

    (@lesjouzeaux)


    Hello,
    Every time i want to use MailPoet i receive this error, what can I do ?
    I have check :
    – e-mail => OK
    – Domain => OK (plassac-rouffiac.fr)
    – Key => OK
    – Planificateur de tâches => OK => Connexion réussie.
    – Clé d’activation et service d’envoi MailPoet => OK => Connexion réussie.
    – CRON => OK
    – Debug logs => Nothing special => OK

    ——————————————————————————————
    Sending has been paused due to a technical issue with MailPoet: The MailPoet sending service has stopped sending your emails for one of the following reasons:

    You may have reached your plan’s subscription limit. Manage your subscriptions.
    You might have a bad deliverability rate. Please contact our support team to resolve the issue.

    ————————————————————————————-

    Thank you for your help

Viewing 3 replies - 1 through 3 (of 3 total)
  • I am having the same issue – did anyone find a solution for this?

    Thread Starter lesjouzeaux

    (@lesjouzeaux)

    Hello,
    You must contact the technical support at MailPoet in order to resolve the problem!
    cordially

    Plugin Support Elvira K

    (@treibalen)

    Hi there @lesjouzeaux,

    I see that we already helped you via email and got the issue resolved.

    I’ll mark the thread as resolved now.

    @sficht, please open a separate thread and mention your site URL so we could assist you further.

Viewing 3 replies - 1 through 3 (of 3 total)
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