• Resolved tdechangy

    (@tdechangy)


    Hi,
    while offering the included SMTP configuration might be helpful for large audiences, it doesn’t seem that you allow sending emails through the Website host, am I right ?
    I would really use this approach to lower configuration setups and accounts managements for small to medium sites. When using quality hosts they might offer quite decent email deliveries that shouldn’t be avoided by default.

    Let me know how you are/will face this.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Mazharul

    (@reachmazharul)

    Hello @tdechangy,

    Thanks for considering weMail to serve your purpose. We appreciate it. Regarding the scenario you have mentioned, I would like to inform you that by using our included SMTP configuration, you can use any SMTP you like.

    Sending email through SMTP is the most convenient approach that’s why we have built the included SMTP configuration in a way that you can use SMTP from any provider. It can be from your host ( if they offer ) or it can be any premium services, It’s totally up to your preference. From weMail’s side, there isn’t any restriction.

    Hopefully, I was able to clear your concept. Feel free to let us know if you need more clarification on this or if I have misunderstood the scenario you are referring to.

    Thread Starter tdechangy

    (@tdechangy)

    1. All right, I’ll have to check this with my host then.
    Meanwhile I find this strange since usually I simply create an email (ex. info@website.com) and then, If I configure WordPress to use that email, it can send all emails without configuring any SMTP.
    Should I really ask for SMTP configuration in this case while it already works ?

    2. As other subject since it’s quite important too, can you tell me when you’ll implement the default newsletter setup, using direct posting any new content or delaying per timeframe ?

    3. Can you also give a link that explains how to customise Woocommerce notifications and transactional emails ?

    Plugin Support Mazharul

    (@reachmazharul)

    Hello @tdechangy

    Thanks for writing back with all the details. We can understand why you feel this way. Please allow me to explain why we have adopted the SMTP approach for sending the email.

    1. For sending a few emails it’s ok to use the WordPress built-in option which doesn’t need any additional configuration. But the weMail’ main purpose is to serve the use case of newsletters where it related to a huge number of emails. And sending that many numbers of emails via WordPress built-in way would be very difficult and it may cause some inconvenience depending on the hosting provider. But by using the SMTP this scenario can be managed.

    2. Thanks for sharing your thoughts, we appreciate it. Yes, definitely it can be handy for our users and we have listed this on our future feature log. Hopefully, very soon we will be able to implement this feature on future releases.

    3. Right now by default weMail may not be able to help you, to customize WooCommerce’s default notification and transaction email. But the good news is we have a recent plan for making available this feature.

    Thread Starter tdechangy

    (@tdechangy)

    All right.

    It seems also that you don’t support Blog posts autoresponders and/or global WP notifications. Can you tell me more about it, and do you have any ETA to include this ?

    Plugin Support Mazharul

    (@reachmazharul)

    Hello @tdechangy

    Yes, you are right about it. Right now we aren’t offering default inbuilt eligibility for blog posts auto-responding/global notification customization. But I will happily share your suggestion with our team for R&D. Hopefully, for future releases our team will take the necessary steps after analyzing it.

    Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
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