Hi Elsa,
Sorry for the delayed response, Could you kindly check whether some of your emails show “failed” status? We are already notified about this issue and will be pushing the fix in the next update.
Sorry for the inconvenience
Thank You
Hi,
The status campaign only shows ‘Sending’ and ‘Paused’.
This way your plugin is of no use.
I am sorry to know that you are having issues as I need to use this plugin as soon as possible.
Can you give me a solution before the next update?
Kind Regards
Hi Elsa,
Could you try sending another campaign? and also which email sending API are you using? Is it verified or not?
Thanks
Hi ashiquzzaman,
Thank you for your support.
The same issue occured with the second test campaign.
I just gave a name of my choice in API Key Name and saved it to generate the API Key.
Should I have checked it? How to do it?
Kind Regards
…and why test emails are going fine with no issue?
Hi Elsa,
Kindly, change your email sending API to different a service. Example – if you are using “Mailgun” try “SparkPost” API.
Thank You
We haven’t heard from you for a while. I’ll go ahead and close this ticket. Feel free to open a new ticket if you run into issues.
Thanks
