Support » Plugin: MailPoet - emails and newsletters in WordPress » Sending paused

Sending paused

  • Resolved artports

    (@artports)


    1 year, 3 months ago

    Hello,

    I installed Mailpoet3 and Mailpoet3 premium. The sending of e-mails will always be paused. I got the error code: QUEUE-4-SAVE.

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Bruna

    (@bruberries)

    1 year, 3 months ago

    Hi @artports,

    Can you please check if you have any automated email (Welcome Email, Post Notification, WooCommerce email) activated but empty?

    If so, please delete it and sending should be resumed.

    Let us know!

    Thread Starter artports

    (@artports)

    1 year, 3 months ago

    I deactivated the Welcome Email. Now, the error message is gone, but it still does not send.

    Plugin Support Bruna

    (@bruberries)

    1 year, 3 months ago

    Hi @artports,

    Could you permanently delete this Welcome Email, so the past scheduled emails related to it will be deleted from the sending queue as well?

    I’m afraid they have been scheduled to be sent already, but as the body of the email was empty, they were corrupted and could not be rendered properly. But they may still be there in the queue stuck preventing other emails from being sent.

    Please let us know if it works!

    Plugin Author MailPoet

    (@mailpoet)

    1 year, 2 months ago

    Hi there @artports,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thread Starter artports

    (@artports)

    1 year, 2 months ago

    Sorry, yes the problem is resolved. I had to delete the welcome email. After that, it worked.

Viewing 5 replies - 1 through 5 (of 5 total)
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