• Resolved ghostghosttoast

    (@ghostghosttoast)


    Hello,

    we tried sending out a newsletter through our own host, which should work since the test for the sending method was succesful, in that the test-email was received. Trying to send a newsletter to a list containing the same email adress, however, does not work since the sending is just constantly paused.

    Things i tried until now: All the suggested solutions from the common problems section “Sending Does Not Work”. I did not have any succes with any of those: the adress is autorized, the task schedueler is working properly and the bounces should not be an issue since i only tried sending it to one adress and we are using our own host.

    Many thanks in advance for any suggestion to fix this!

    With kind regards,
    David

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  • Plugin Contributor MailPoet

    (@mailpoet)

    Hi @ghostghosttoast

    Please make sure your MailPoet’s Task Scheduler option is “Website Visitors” and please confirm with your hosting company that you are allowed to send HTML emails.

    Thread Starter ghostghosttoast

    (@ghostghosttoast)

    Hi,

    this was the problem, thank you so much, the support is very much appreciated!

Viewing 2 replies - 1 through 2 (of 2 total)
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