Title: Sending not working – checked all common errors Last modified: April 4, 2022 --- # Sending not working – checked all common errors * Resolved [boermark](https://wordpress.org/support/users/boermark/) * (@boermark) * [4 years, 3 months ago](https://wordpress.org/support/topic/sending-not-working-checked-all-common-errors/) * Hi there, * My email campaign has not gone off for over a week and I have changed it to “ immediate” as well. It says “Active” and I checked there are no errors or “last seen errors” and Task Scheduler is “successful”? * Thanks Viewing 11 replies - 1 through 11 (of 11 total) * Plugin Support [Kel C. a11n](https://wordpress.org/support/users/kellymetal/) * (@kellymetal) * [4 years, 3 months ago](https://wordpress.org/support/topic/sending-not-working-checked-all-common-errors/#post-15527955) * Hi there [@boermark](https://wordpress.org/support/users/boermark/), * From your description, I believe you are likely referring to a Post Notification email in this case. Please let me know if you meant something different. * Please send over a screenshot of how the email is displaying under MailPoet > Emails > Post Notifications in your dashboard. I recommend [https://snipboard.io](https://snipboard.io) for easily sharing screenshots – please follow the instructions on the page, then paste the URL in your reply here. * Also, please copy and paste the information from MailPoet > Help > System Info, and send that over as well. **Please make sure to remove your email address and any other private info that you don’t want shared in the forums first**. However, please let us know the site URL where you are seeing this issue so we can double check your MailPoet account. * Thread Starter [boermark](https://wordpress.org/support/users/boermark/) * (@boermark) * [4 years, 3 months ago](https://wordpress.org/support/topic/sending-not-working-checked-all-common-errors/#post-15528699) * Hi there, thanks for the response. * Yes it is a post notification. * Here is the screenshot: [https://snipboard.io/Shqt4m.jpg](https://snipboard.io/Shqt4m.jpg) * Here is the System info: * ``` name: Boer Mark email: admin@v.co.za PHP version: 7.3.33 MailPoet Free version: 3.85.1 MailPoet Premium version: N/A MailPoet Premium/MSS key: e78b9086522ce96c**************** WordPress version: 5.9.2 Database version: 5.6.41-84.1 Web server: Apache Server OS: Linux cs28.webhostbox.net 4.19.150-76.ELK.el6.x86_64 #1 SMP Wed Oct 7 01:34:10 CDT 2020 x86_64 WP_MEMORY_LIMIT: 40M WP_MAX_MEMORY_LIMIT: 256M WP_DEBUG: false PHP max_execution_time: 30 PHP memory_limit: 256M PHP upload_max_filesize: 512M PHP post_max_size: 516M WordPress language: en_US Multisite environment?: No Current Theme: Storefront (version 4.1.0) Active Plugin names: add-to-any/add-to-any.php, advanced-nocaptcha-recaptcha/advanced-nocaptcha-recaptcha.php, akismet/akismet.php, appthemes-updater/appthemes-updater.php, bot-for-telegram-on-woocommerce/bot-for-telegram-on-woocommerce.php, classic-editor/classic-editor.php, classic-widgets/classic-widgets.php, facebook-for-woocommerce/facebook-for-woocommerce.php, google-sitemap-generator/sitemap.php, jetpack-boost/jetpack-boost.php, jetpack/jetpack.php, mailpoet/mailpoet.php, wc-frontend-manager-affiliate/wc-frontend-manager-affiliate.php, wc-frontend-manager-analytics/wc_frontend_manager_analytics.php, wc-frontend-manager-delivery/wc-frontend-manager-delivery.php, wc-frontend-manager-groups-staffs/wc_frontend_manager_groups_staffs.php, wc-frontend-manager-product-hub/wc_frontend_manager_product_hub.php, wc-frontend-manager-ultimate/wc_frontend_manager_ultimate.php, wc-frontend-manager/wc_frontend_manager.php, wc-multivendor-marketplace/wc-multivendor-marketplace.php, wc-multivendor-membership/wc-multivendor-membership.php, website-monetization-by-magenet/monetization-by-magenet.php, woocommerce-payfast-gateway/gateway-payfast.php, woocommerce-payments/woocommerce-payments.php, woocommerce-paypal-payments/woocommerce-paypal-payments.php, woocommerce/woocommerce.php, wp-fastest-cache/wpFastestCache.php, wp-import-export-lite/wp-import-export-lite.php, wpadverts/wpadverts.php, wpforms-lite/wpforms.php Sending Method: MailPoet Sending Frequency: 100 emails every 5 minutes Send all site's emails with: current sending method Task Scheduler method: WordPress Cron ping URL: https://boermark.com?mailpoet_router&endpoint=cron_daemon&action=ping Default FROM address: admin@v.co.za Default Reply-To address: admin@v.co.za Bounce Email Address: Total number of subscribers: 359 Plugin installed at: 2022-03-02 18:42:47 ``` * Plugin Support [Kel C. a11n](https://wordpress.org/support/users/kellymetal/) * (@kellymetal) * [4 years, 3 months ago](https://wordpress.org/support/topic/sending-not-working-checked-all-common-errors/#post-15531555) * Hi there [@boermark](https://wordpress.org/support/users/boermark/), * Thank you for that. Please also send over screenshots of: – The “Post Selection” settings inside the Post Notification email itself – Your list of posts that should have triggered the Post Notification to send – The System Status page under MailPoet > Help > System Status. * Thread Starter [boermark](https://wordpress.org/support/users/boermark/) * (@boermark) * [4 years, 3 months ago](https://wordpress.org/support/topic/sending-not-working-checked-all-common-errors/#post-15532809) * The trigger is an interesting point. * To be clear, when one sets the post to “immediate” – is that as soon as a new post is posted, or as soon as I click “activate”? * Thanks * Plugin Support [Kel C. a11n](https://wordpress.org/support/users/kellymetal/) * (@kellymetal) * [4 years, 3 months ago](https://wordpress.org/support/topic/sending-not-working-checked-all-common-errors/#post-15535055) * Hi there [@boermark](https://wordpress.org/support/users/boermark/), * > To be clear, when one sets the post to “immediate” – is that as soon as a new > post is posted, or as soon as I click “activate”? * If it’s a _brand new_ Post Notification and it’s set to “Immediately”, and you have a number of Posts that should be matched by the settings (i.e. “category: Recent Events”), then it should send out as soon as you activate the email. * If it’s an existing Post Notification and it’s set to “Immediately”, then it will send out any NEW Posts as soon as you publish them. * In other words, the first time you activate it, it should send out any matching posts. After that, it will send out any new posts you publish. * There’s more info about all this in our Post Notification FAQ: [https://kb.mailpoet.com/article/238-faq-post-notifications](https://kb.mailpoet.com/article/238-faq-post-notifications) * Thread Starter [boermark](https://wordpress.org/support/users/boermark/) * (@boermark) * [4 years, 3 months ago](https://wordpress.org/support/topic/sending-not-working-checked-all-common-errors/#post-15542611) * Found the problem – users imported from wordpress etc are not marked as confirmed users… * How do I delete this thread? * Plugin Support [Dani F. a11n](https://wordpress.org/support/users/danielinhou/) * (@danielinhou) * [4 years, 3 months ago](https://wordpress.org/support/topic/sending-not-working-checked-all-common-errors/#post-15568554) * Hi again [@boermark](https://wordpress.org/support/users/boermark/) 👋🏽! * > Found the problem – users imported from wordpress etc are not marked as confirmed > users… * Thanks for confirming. As per deleting the thread I can mark it as resolved but I am not sure if there’s a way to delete it. * Would that be OK for you? * Thanks! * Thread Starter [boermark](https://wordpress.org/support/users/boermark/) * (@boermark) * [4 years, 3 months ago](https://wordpress.org/support/topic/sending-not-working-checked-all-common-errors/#post-15568976) * Thanks Dani, I would just like to delete the post with all the system info. * Plugin Support [Dani F. a11n](https://wordpress.org/support/users/danielinhou/) * (@danielinhou) * [4 years, 3 months ago](https://wordpress.org/support/topic/sending-not-working-checked-all-common-errors/#post-15572415) * Hi again [@boermark](https://wordpress.org/support/users/boermark/) 👋🏽 * Sure thing, I understand now. I am not sure on the procedure for that but I am doing some research and will get back to you as soon as I can point you in the right direction. * Plugin Support [Dani F. a11n](https://wordpress.org/support/users/danielinhou/) * (@danielinhou) * [4 years, 2 months ago](https://wordpress.org/support/topic/sending-not-working-checked-all-common-errors/#post-15576877) * Hi again, * I have already reported it so that it can be deleted due to security issues. * Thanks! * Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/) * (@sterndata) * Volunteer Forum Moderator * [4 years, 2 months ago](https://wordpress.org/support/topic/sending-not-working-checked-all-common-errors/#post-15577005) * Moderator note: * I’m sorry but no. Unless it is an extreme case, posts and replies are not edited here. * Forum topics will only be edited or deleted if they represent a valid legal, security, or safety concern. I don’t see any security related issues with the topic. * See [https://wordpress.org/support/forum-user-guide/faq/#will-you-delete-my-post-once-the-problem-is-solved](https://wordpress.org/support/forum-user-guide/faq/#will-you-delete-my-post-once-the-problem-is-solved) and [https://wordpress.org/about/privacy/](https://wordpress.org/about/privacy/) Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘Sending not working – checked all common errors’ is closed to new replies. * ![](https://ps.w.org/mailpoet/assets/icon-256x256.png?rev=3284564) * [MailPoet - Newsletters, Email Marketing, and Automation](https://wordpress.org/plugins/mailpoet/) * [Frequently Asked Questions](https://wordpress.org/plugins/mailpoet/#faq) * [Support Threads](https://wordpress.org/support/plugin/mailpoet/) * [Active Topics](https://wordpress.org/support/plugin/mailpoet/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/mailpoet/unresolved/) * [Reviews](https://wordpress.org/support/plugin/mailpoet/reviews/) ## Tags * [sending](https://wordpress.org/support/topic-tag/sending/) * 11 replies * 4 participants * Last reply from: [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/) * Last activity: [4 years, 2 months ago](https://wordpress.org/support/topic/sending-not-working-checked-all-common-errors/#post-15577005) * Status: resolved