Title: Sending error
Last modified: September 22, 2018

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# Sending error

 *  [medienstrategen](https://wordpress.org/support/users/medienstrategen/)
 * (@medienstrategen)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/sending-error-4/)
 * Hello,
 * mails with contact form 7 and WP Mail SMTP only are sent, when I’m logged in 
   the backend of wordpress (as admin). Without logging in, after clicking on “Send”,
   the circle is rotating endless and no mails are sent.
 * Has anyone an idea what’s going wrong there?
 * Thanks
    Martin
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsending-error-4%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Slava Abakumov](https://wordpress.org/support/users/slaffik/)
 * (@slaffik)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/sending-error-4/#post-10738692)
 * Hi,
 * What are the settings of WP Mail SMTP plugin?
 *  Thread Starter [medienstrategen](https://wordpress.org/support/users/medienstrategen/)
 * (@medienstrategen)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/sending-error-4/#post-10811056)
 * Hello Slava,
 * sorry for the delay.
 * Settings are the same we use for another domain, which works well.
 * Here are the details of the settings:
 * From: a valid mail-address
    Force from E-Mail: not checked Mailer: other SMTP
   Return Path: not checked SMTP Host: (internal IP-Address of the Server (10.x.
   x.x) Encryption: none SMTP Port: 25 Auto TLS: off Authentification: off
 * Sending a testmail from the WP backend was successful.
 * But a mail by filling in the web form (contact form 7) is only sent,
    when the
   user has loggend in into the WP backend and keeps a valid session.
 * Otherwise the circle (clock) rotates endless without sending a mail.
 * Thanks & regards
    Martin

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Sending error’ is closed to new replies.

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## Tags

 * [form](https://wordpress.org/support/topic-tag/form/)
 * [mail](https://wordpress.org/support/topic-tag/mail/)

 * 2 replies
 * 2 participants
 * Last reply from: [medienstrategen](https://wordpress.org/support/users/medienstrategen/)
 * Last activity: [7 years, 6 months ago](https://wordpress.org/support/topic/sending-error-4/#post-10811056)
 * Status: not resolved