Support » Plugin: WooCommerce Catalog Enquiry » Sending Enquiry Error

  • Resolved adatfalo

    (@adatfalo)


    I get this error in the Chrome Console:

    Uncaught TypeError: Cannot set property ‘innerHTML’ of null
    at submitthis (frontend.js?ver=3.1.4:158)
    at HTMLButtonElement.onclick ((index):935)

    I checked, and I can order from the woocommerce, and I get the emails, only the enquiry modul doesn’t work (but worked in the past).

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author WC Marketplace

    (@dualcube)

    @adatfalo Sorry to hear that you have faced this issue.

    Kindly download and install the updated plugin from here and check the inquiry again: https://github.com/wp-plugins/woocommerce-catalog-enquiry/archive/master.zip.

    Please do let us know what you get so that we can assist you accordingly.

    Unfortunately, doesn’t work. The popup window is grey, I can’t send the form.

    You can check it. Forexample: link

    adatfalo

    (@adatfalo)

    Can you add me any advice? The problem still exists.

    Plugin Author WC Marketplace

    (@dualcube)

    @adatfalo We have checked the site, may be due to some plugin conflict the form is not loading properly. Can you disable all the plugins except WooCommerce and WC Catalog Enquiry and check the enquiry from again. If the issue still exists, please switch to some default theme like Twenty Sixteen and check this again.

    Please let us know the result so that we can assist you accordingly.

Viewing 4 replies - 1 through 4 (of 4 total)
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