Sending email confirmation to customer

  • Resolved lotusms

    (@lotusms)


    1 year, 4 months ago

    Hi, I like your plugin, but it doesn’t send a confirmation email to the client after purchasing a product to let them know that we received the order. Perhaps because a form of payment wasn’t actually finalized. Anything I should add to the functions.php to trigger the customer-invoice.php template? Thanks!

    The page I need help with: [log in to see the link]

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  • Plugin Author Nitin Prakash

    (@nitin247)

    1 year, 3 months ago

    Hi @lotusms this plugin just disables all the payment gateways and allows user to place order without payment. Since the order is not completed so the confirmation email is not trigerred.

    Alternatively you may hook the order status to send confirmation email based on the order status.

    Currently this functionality is not a part of this plugin.

    Thanks in advance

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