• Resolved AIRCOM

    (@aircom)


    Hello,
    I’ve got a problem when I wen to send my newsletter : nothing seems to be send. I don’t get any error message, and the “save and test” option is perfecly working (I do received the test on my e-mail address). But the “send” option doesn’t want to send my newsletter to my subscribers.
    Any idea of what I’m doing wrong?

    Thank in advance for you response!

    http://www.aircom.fr

    http://wordpress.org/extend/plugins/newsletter/

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author Stefano Lissa

    (@satollo)

    Are you using the sendgrid module? If so try to disable it.

    Stefano.

    Thread Starter AIRCOM

    (@aircom)

    Thanks Stefano,
    No I’m not using the sendgrid module…. :/

    Plugin Author Stefano Lissa

    (@satollo)

    Ok, so follow those steps. Create a newsletter and press “save and test”. Does the email is delivered?

    Stefano.

    Thread Starter AIRCOM

    (@aircom)

    Yes it is delivered when I do that.

    Plugin Author Stefano Lissa

    (@satollo)

    Ok, next step is to press “send” on a newsletter and you should see it listed as “sending (xx/yy)”. yy is the approximative number of total receivers.

    If the email is listed in that status, it means the delivery engine will date care to deliver it. You may want to take a look to the delivery engine page on my site to know more about it.

    Let me know.

    Stefano.

    Thread Starter AIRCOM

    (@aircom)

    Yes, I did that, and I can see the “sending 0/3400” but it is stay on 0. Like I doesn’t want to send the newsletter.
    So I read the documentation about delivery engine, but didn’t understand well the part about the cron system.
    I look in my wp-config.php file if I could find the “DISABLE_WP_CRON’, true” and I didn’t find it. So this should be a good thing I guess.
    Then for this ” be sure you are not blocking the wp-cron.php calls with basic authentication” how can I do to know if I’m blocking the wp-cron.php?

    Thanks!

    Plugin Author Stefano Lissa

    (@satollo)

    Can you give me your blog address? And on diagnostic panel, the delivery engine what is reporting? Not active?

    Stefano.

    Thread Starter AIRCOM

    (@aircom)

    the blog address : http://www.aircom.fr
    In the Diagnostic panel I’ve got that : “It seems the cron system is not working. Reload the page to see if this message change.”

    So yes, I think there is a problem with cron system…. What can I do to resolve it?

    Plugin Author Stefano Lissa

    (@satollo)

    See the delivery engine pagine on my site (start from http://www.satollo.net/plugins/newsletter). Your blog is new without traffic? The cron system must be triggered on blog with low traffic, you” find instructions on my page.

    Stefano.

    salecha.rohit

    (@salecharohit)

    What i have noticed is that if your using SMTP with GMAIL then in the settings TLS wont work. You need to use SSL

    Thread Starter AIRCOM

    (@aircom)

    Thank you, very much . It’s almost working now !
    So I think we have a problem with the cron. So here the steps I followed on your delivery engine documentation :

    • i try to find in my wp-cron.php the code DISABLE_WP_CRON. And I didn’t find it (which is a good thing)
    • I went on this webpage http://www.aircom.fr/wp-cron.php and a blank page was returned (so it’s ok too)
    • I Used a free cron service : http://www.setcronjob.comand I created an account.
      Then, in the “my cron jobs” part, I enter my domain name like : “http://yourdomainname.com/cron.php”.
    • Now the newsletter is send only when I click on the “trigger now “button, in the diagnostic panel. It’s not sending automatically…. and I still have a message that tells me that the cron system is not working about delivery engine.
      Any Idea what can I do to make it works?
    Plugin Author Stefano Lissa

    (@satollo)

    Hi, the disable_cron, if present, is inside the wp-config.php. On cron job verify you used http://www.aircom.fr/wp-cron.php as page to call.

    When you see that the cron system is not working, it means the cron are not registered. upgrade to version 3.2.3 where there is an improvement on this topic (on some installation the cron work for a couple of calls and then shut down).

    Stefano.

Viewing 12 replies - 1 through 12 (of 12 total)
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