Support » Plugin: Email Subscribers & Newsletters » SendGrid “how to” Needed

  • I purchased the “starter plan” and purchased a send grid package. When I enter all the info needed I get errors. Is there a video or how to section on SENDGRID?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Malay Ladu

    (@malayladu)

    Hi,

    Sorry for the inconvenience you had.

    Can you please let us know what errors are you getting?

    I’m not really sure to be honest. It just says under the test email line, smtp failed to connect. I have a screen shot of that window. It would be nice if you made a 3 min video about connecting and the proper info.

    Plugin Contributor Malay Ladu

    (@malayladu)

    Hi,

    If you are not using ES 4.3.0, please upgrade to it and check once again.

    I am using 4.3.0
    Just installed it 3 days ago.
    Unable to figure out how to get SENDGRID to integrate properly.
    I have filled in all the boxes and still fails.
    Note….
    Also… I paid for the “starter plan” and at the bottom of the edit form page it says…
    “Secure your form and avoid spam signups with Email Subscribers Starter Plan”
    Which I have installed and paid for. I think it’s a glitch on your end.

    Plugin Contributor Malay Ladu

    (@malayladu)

    Hi,

    Sorry for the inconvenience.

    Please contact us. We will take a look at it.

Viewing 5 replies - 1 through 5 (of 5 total)
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