Title: Sendgrid
Last modified: August 31, 2016

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# Sendgrid

 *  Resolved [Gord Borg](https://wordpress.org/support/users/gord-borg/)
 * (@gord-borg)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/sendgrid-1/)
 * Sendgrid is not working. the test mails do not go through and my newsletters 
   are being sent but no one receives them. Why would I buy something that does 
   not work?
    I do not believe mail poet was working properly either I have 1200
   subscribers that are not gettin my up dates, frustrating
 * [https://wordpress.org/plugins/wysija-newsletters/](https://wordpress.org/plugins/wysija-newsletters/)

Viewing 9 replies - 1 through 9 (of 9 total)

 *  [Wysija](https://wordpress.org/support/users/wysija/)
 * (@wysija)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/sendgrid-1/#post-7037023)
 * What MailPoet version do you have installed?
 *  Thread Starter [Gord Borg](https://wordpress.org/support/users/gord-borg/)
 * (@gord-borg)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/sendgrid-1/#post-7037034)
 * Mailpoet 2.7
 *  Thread Starter [Gord Borg](https://wordpress.org/support/users/gord-borg/)
 * (@gord-borg)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/sendgrid-1/#post-7037035)
 * my spam test was 6.4
    What sendgrid does not work at all
 *  [cypl](https://wordpress.org/support/users/cypl/)
 * (@cypl)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/sendgrid-1/#post-7037098)
 * Hello,
 * Since a few weeks, Sendgrid doesn’t work for me too.
    I use Mailpoet 2.7 on 3
   websites with 3 Sendgrid accounts (free plan), and these 3 websites can’t send
   any newsletter with this config. (Before it was OK)
 * How can we solve this issue ? Do we need to subscribe to a Sengrid monthly plan?
 * Thanks
 *  [Wysija](https://wordpress.org/support/users/wysija/)
 * (@wysija)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/sendgrid-1/#post-7037104)
 * Have you guys checked into your SendGrid Dashboard to see the status of your 
   plan?
 *  [cypl](https://wordpress.org/support/users/cypl/)
 * (@cypl)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/sendgrid-1/#post-7037110)
 * Yes, i use a free12k plan for each the 3 websites and they are active on all 
   of them (no error message or anything…).
 * I’ve done a test :
    – When i use each of these 3 sendgrid accounts in another
   new website hosted on an OTHER server (Php 5.3), they are all working fine and
   the newsletters can be send.
 * – When i use each of these 3 sendgrid accounts in another new website hosted 
   on the SAME server (Php 5.5), they are not working.
 * So, my problem doesn’t come from (directly) from sendgrid.
    I suspect the problem
   could come from the Php version of the server… am I wrong ? What can i do now?
 * Thanks for your help
 *  [cypl](https://wordpress.org/support/users/cypl/)
 * (@cypl)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/sendgrid-1/#post-7037113)
 * [@gord](https://wordpress.org/support/users/gord/) Borg, did you find a solution?
 *  Thread Starter [Gord Borg](https://wordpress.org/support/users/gord-borg/)
 * (@gord-borg)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/sendgrid-1/#post-7037114)
 * No not completely, It’s all weird. My e-mail newsletter is going out 3 times 
   to some people and not at all to others.
    I am getting hundreds of returned e-
   mails that can not be delivered? Out of over 1000 newsletters going out only 
   one or two of my subscribers are opening the e-mail. this seem very strange considering
   my subscribers need to confirm by return e-mail their subscription.
 * Bottom line things are not aas they should be.
    Gord
 *  [cypl](https://wordpress.org/support/users/cypl/)
 * (@cypl)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/sendgrid-1/#post-7037117)
 * I found a solution to my problem.
    The problem comes from my host, i think. I
   changed the smtp configuration in Mailpoet menu, like this : – i’ve unchecked
   the box “web API” – SMTP port = 465 – secure connection = SSL
 * With this config, Mailpoet works well on the 3 websites i was talking about…
   
   You can test this [@gord](https://wordpress.org/support/users/gord/) Borg !

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Sendgrid’ is closed to new replies.

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 * 9 replies
 * 3 participants
 * Last reply from: [cypl](https://wordpress.org/support/users/cypl/)
 * Last activity: [10 years, 2 months ago](https://wordpress.org/support/topic/sendgrid-1/#post-7037117)
 * Status: resolved