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Fast Secure Contact Form
[resolved] Sender Email not in Reply (7 posts)

  1. dustyhawk
    Posted 3 years ago #

    whenever a customer uses the form the reply-to section which i get is not the customer's email but the email which is use for the form

    i have check Custom E-mail From (optional) and Custom Reply To (optional).

    both are empty. I have use this form on another website and it works correctly, whereby when i click reply from my email.. it will reply to the senders email.

    also both websites is running on WP3.6


  2. Mike Challis
    Plugin Author

    Posted 3 years ago #

    I need a URL to your form to properly help you

  3. losereit
    Posted 3 years ago #

    I have the same inquiry...below is the sample

    ---------- Forwarded message ----------
    From: Ann Ciniglio <admin@ssmba.ca>
    Date: Mon, Aug 5, 2013 at 11:43 PM
    Subject: SSMBA Web Contact: Umpires
    To: admin@ssmba.ca
    To: Webmaster

    First Name: Ann
    Last Name: Ciniglio


    Our main url is ssmba.ca and the catch all email is admin@ssmba.ca

    So, when I respond to this person (via gmail or outlook) it doesn't respond to her email...it responds to our catch all email > admin@ssmba.ca

    Here is our contact page url http://ssmba.ca/about-us/info-contact/

  4. esmi
    Forum Moderator
    Posted 3 years ago #

    @losereit: As per the Forum Welcome, please post your own topic. Posting in an existing topic prevents us from being able to track issues by topic. Added to which, your problem - despite any similarity in symptoms - is likely to be completely different.

  5. dustyhawk
    Posted 3 years ago #


    sorry for the late reply, office was shifting to a new location.

    could i get your mail or something as the wp site i'm using is under maintenance mode until my superiors ask me to officially launch it

  6. Mike Challis
    Plugin Author

    Posted 3 years ago #

  7. dustyhawk
    Posted 3 years ago #

    -resolved on its own

    unsure what happen.

    i blame dogaddy for this

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