Support » Plugin: Contact Form 7 » Sender E-mail (From E-mail) doesn’t change

  • Resolved polaris3d

    (@polaris3d)


    If I receive a form from the contact form 7 to my e-mail, the sender of the mail never changed.
    I want to change the sender mail into my mail address, but I can’t change it.
    I’ve changed my wordpress’s admin e-mail and the mail tab’s “From” into my e-mail. However, the sender mail never changes.

    If anybody knows how to solve this problem, please let me know how.

    For example, my admin address is [aaa@whatever.com] and “from” of CF7’s mail tab is also [aaa@whatever.com].
    However, when I receive the mail, the sender of the mail is not [aaa@whatever.com] but something else.

    Sender : bbb@whatever.com
    Reply to : your-email
    Receiver : help@whatever.com

    I want to change [bbb@whatever.com] into [aaa@whatever.com]

    • This topic was modified 1 month ago by  polaris3d.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    Where can we see the website in question?

    polaris3d

    (@polaris3d)

    http://polaris3d.co/contact

    This is my company’s contact form link

    • This reply was modified 1 month ago by  polaris3d.
    • This reply was modified 1 month ago by  polaris3d.
    • This reply was modified 1 month ago by  polaris3d.
    Plugin Author Takayuki Miyoshi

    (@takayukister)

    What email configuration do you have in the Mail tab panel?

    polaris3d

    (@polaris3d)

    HPmaster <hpmaster@polaris3d.co>

    This is my from content of my mail tab.

    Brian J. Schmidt

    (@bjsdesignstudio)

    Hmm, that seems to be the correct format for your FROM field, and should make the form come from that address.

    Do you have anything else that may be changing this in the “Additional Settings” tab? For example, the Flamingo plug-in, with custom settings there that may be setting the email address after CF7 gets done handling it…?

    polaris3d

    (@polaris3d)

    I believe I have no plug-ins which deal with e-mail setting, and I’ve also been re-installed the CF7, and set the mail setting exactly same, but the mail still comes from other company e-mail address.

    polaris3d

    (@polaris3d)

    Never mind, it was my WP Mail SMTP setting problem.
    Thanks for your all efforts to help. 🙂

Viewing 7 replies - 1 through 7 (of 7 total)
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