Support » Plugin: CF7 to Webhook » Sended form data preview empty?

  • Resolved jerryrenes

    (@jerryrenes)


    Hi!

    Great plugin! I just suggested the Dutch translations as well.

    I’ve created all the necessary stuff in Zapier and was already using CF7. the “data sended to Zapier” preview stays empty. Is this correct? (See below) I’m using a Dutch translation of WordPress, CF7 is also in Dutch. Might this be the problem?

    ——
    Data sended to Zapier
    We will send your form data as below:
    []
    You can add URL parameters into form using this shortcode: [hidden example_get default:get].

Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Author Mário Valney

    (@mariovalney)

    Thanks for using our plugin, @jerryrenes. A review would be would be aprecciated. 😀

    About Dutch translation we need volunteers – as the developers of this plugin and the pt_BR translaters. You can join us here.

    Now your question:

    I’m using a Dutch translation of WordPress, CF7 is also in Dutch. Might this be the problem?

    I think not. Translation should not cause impact on that.

    I’ve created all the necessary stuff in Zapier and was already using CF7. the “data sended to Zapier” preview stays empty. Is this correct?

    Nope. It should show the tags from form, as you can see in code:

    
    <p><?php _e( 'We will send your form data as below:', CFTZ_TEXTDOMAIN ) ?></p>
    
    <?php
        $sended_data = array();
    
        $tags = $contactform->scan_form_tags();
        foreach ( $tags as $tag ) {
            if ( empty( $tag->name ) ) {
                continue;
            }
     
            $sended_data[$tag->name] = '??????';
        }
    

    Now, 3 questions:

    • Can you check there are tags (with names) in your CF7 Form?
    • Are you receiving the data in CF7 e-mail?
    • Did you try to send data to Zapier?
    • This reply was modified 4 years, 10 months ago by Mário Valney.
    Thread Starter jerryrenes

    (@jerryrenes)

    Thanks Mario. I already suggested some translations on the WordPress site here:
    https://translate.wordpress.org/locale/nl/default/wp-plugins/cf7-to-zapier

    – Yes there are tags with names in the CF7 form. The plugin shows them as suggestions under the Email tab as well. Like this: [text* voornaam placeholder “Voornaam”] –> Voornaam means First name in Dutch.

    – Yes I’m receiving the email.

    – I tried to catch the hook in Zapier but it times out. “Integrate” and “Send Mail” checkboxes are checked.

    Plugin Author Mário Valney

    (@mariovalney)

    Thanks! Now we have to wait some Editor approve. 😀

    Well… sound like everything is OK 🙁
    Can you try to keep only CF7 and this plugin active?

    Is WordPress updated?

    Plugin Author Mário Valney

    (@mariovalney)

    Hey, @jerryrenes! How are you?

    Just checking you solved your problem.

    Can I mark as “Solved” or you need more help?

    Hi @mariovalney, I’ve just installed the plugin and seem to have the same issue. See https://ibb.co/kpjZin.

    I can’t deactivate all other plugins unfortunately as we’re working on a live environment. WP is version 4.7.10, I need to check with colleagues before updating, but that’s a fairly recent version (April – after this issue was initially raised) so I don’t think it’s that.

    Plugin Author Mário Valney

    (@mariovalney)

    Hi @willkidger how are you?

    If you allow me, I would like to give two advices:
    – Keep WordPress updated (we are in 4.9.5).
    – Create a development environment to make tests. It could be another instalation in localhost or even a subdomain (blocked) in your host.

    But let’s try to find a solution for your problem 😀

    Can you send a print with your “Form” tab?

    I’m good thanks!

    Sure, agreed! It’s not my site though, I’m helping someone out 🙂 I’ve asked them if there’s any reason they haven’t updated yet, but don’t want to hit update myself just in case.

    Here’s a screenshot – https://ibb.co/f97MeS – there’s too much to fit in the screenshot so I’ve also pasted it here: https://pastebin.com/VgXu7ydi

    The only thing I’ve changed in that code is redacting the Recaptcha API key.

    I wondered if the code was causing the issue, so I also created a fresh new CF7 form, left just the default fields and still had the same issue.

    Thanks for your help.

    Plugin Author Mário Valney

    (@mariovalney)

    Well. I’ll try to reproduce the problem in a fresh 4.7.10 install.
    Can you tell me the version of Contact Form 7?

    Sorry – I’m probably wasting your time. I checked and it’s Version 4.6.1, which is pretty old. I’d already checked on the Updates and Plugins pages, and CF7 isn’t showing as needing an update (I guess possibly if they uploaded the plugin manually rather than from the marketplace??) but I should have double checked the version number specifically.

    It’s probably that?

    Plugin Author Mário Valney

    (@mariovalney)

    Sorry – I’m probably wasting your time.

    Don’t be sorry. It’s a support forum. So we do support.
    No problem with that. 😀

    I checked and it’s Version 4.6.1, which is pretty old.

    Well. I guess this is the problem.
    We use the methods/functions from Contact Form 7 to create the data to send to webhook. So maybe a old version of CF7 could break it.

    Let’s try:

    1. Do a backup (files and database)
    2. Update Contact Form 7

    Check the plugin.

    • This reply was modified 4 years, 8 months ago by Mário Valney.

    @mariovalney all fixed! Thanks for your help.

    Plugin Author Mário Valney

    (@mariovalney)

    Great @willkidger! 😀

    Thanks for using our plugin. A review would be would be aprecciated. 😀

    @mariovalney I tried, but weirdly I get a 404 page when I hit submit! Tried a few times.

    @mariovalney I tried but weirdly I get a 404 when I hit submit! Tried a few times

Viewing 14 replies - 1 through 14 (of 14 total)
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