Support » Plugin: DHL for WooCommerce » send tracking link again to customer

send tracking link again to customer

  • mrpro100

    (@mrpro100)


    1 month, 3 weeks ago

    If customers asked for sending the tracking link again to them, I can not find a way to do so at the backend. I don´t even have the chance to see the Tracking-Number or a link to the DHL tracking website.
    Any idea to resolve that problem?

    thanks.
    best wishes, Mirko

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter mrpro100

    (@mrpro100)

    1 month, 2 weeks ago

    ok. i found the link to the DHL tracking website on the “order notes” widget. that`s great. but I would love to have the possibility to send the tracking link to the customer by email again. sometimes customers are asking again for the tracking, because they didn´t see the first email or whatever.

    any chance to include this in future updates?

    Plugin Author Shadi Manna

    (@shadim)

    1 month, 2 weeks ago

    You could create an additional order note, and copy and paste the message with the tracking link.

Viewing 2 replies - 1 through 2 (of 2 total)
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