Support » Plugin: Event Tickets » Send to admin every email ticket created

  • Resolved phaser32

    (@phaser32)


    Good morning,
    I’d like to add the posibility, to send by default each event ticket sent to each customer to admin too.
    Wich file is dedicated to this function?
    I didn’t succed to find it..
    Thank You very much
    Ale

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor patriciahillebrandt

    (@patriciahillebrandt)

    Hey @phaser32,

    Thank you for reaching out to us!

    I believe that this snippet is what you are looking for:

    https://gist.github.com/cliffordp/4f06f95dbff364242cf54a3b5271b182

    With this code, the site-admin email will receive a copy of all Event Tickets’ RSVP emails.

    Please add this code to your theme’s functions.php file (without the <?php opening tag) and let me know how that goes!

    Cheers,

    Patricia

    The snippet doesn’t work for me. Any other ideas? Thank you.

    Plugin Contributor Andras Guseo

    (@aguseo)

    Hi @aardvarkcs,

    Can you give me more details what exactly doesn’t work? Are you getting error messages? Do the emails to the admin end up in spam?
    Also might be worth to check if your site is sending out emails in general, just in case.

    Check your settings under Events > Settings > Tickets tab, when is the email generated? If only on ‘Completed’, then make sure that the orders under WooCommerce > Orders are marked completed.

    Let me know what you find.

    Cheers,
    Andras

    Plugin Contributor Andras Guseo

    (@aguseo)

    Hi @aardvarkcs,

    Did you manage to progress with this? Can we mark it as resolved or do you need further assistance?

    Solved as I wrote in official forum!! You are HERO!!
    warm regards
    Ale

    Yes, @aguseo, it has been resolved. Thank you so much for checking!

    Plugin Contributor Andras Guseo

    (@aguseo)

    So happy to hear it worked for both of you! Awesome! Thanks for letting us know!

    Cheers,
    Andras

Viewing 7 replies - 1 through 7 (of 7 total)
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