Title: Send result to admin
Last modified: December 13, 2019

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# Send result to admin

 *  Resolved [manx89](https://wordpress.org/support/users/manx89/)
 * (@manx89)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/send-result-to-admin/)
 * Hi,
 * Is this possible to send automaticly email to admin with quiz result ? In this
   email will be score and user email ? I would like to colect user emails and then
   send them cert certificate.

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [expresstechsupport](https://wordpress.org/support/users/expresstechsupport/)
 * (@expresstechsupport)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/send-result-to-admin/#post-12238112)
 * Hi,
 * Welcome to QSM Support Forum. Hope you are doing well.
 * Yes, this is possible with QSM. You have to set email template for users and 
   admin using ’email’ tab. Please refer to this getting started video for all the
   details: [https://www.youtube.com/watch?v=coE5W_WB-48&t=164s](https://www.youtube.com/watch?v=coE5W_WB-48&t=164s)
 * Regards,
    Kriti
 *  [getyler3](https://wordpress.org/support/users/getyler3/)
 * (@getyler3)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/send-result-to-admin/#post-12261212)
 * I’m not seeing “Send Admin email upon completion” under Emails, and it’s not 
   sending to the Admin email. I’m guessing it’s a bug. I don’t see any options,
   just the When… and Send… window panes.
 * And %QUESTIONS_ANSWERS% doesn’t show any questions or answers. Extremely frustrating
   and under the gun with a launch yesterday and it’s not working properly. Please
   advise.
 *  [expresstechsupport](https://wordpress.org/support/users/expresstechsupport/)
 * (@expresstechsupport)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/send-result-to-admin/#post-12263720)
 * Hi,
 * I am forwarding your issue to the development team.
 * Regards,
    Kriti
 *  [expresstechsupport](https://wordpress.org/support/users/expresstechsupport/)
 * (@expresstechsupport)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/send-result-to-admin/#post-12264731)
 * Hi,
 * QSM plugin uses the WordPress function wp_mail to send emails.
 * Since you are not able to receive emails this means your server does not support
   it.
 * In this case, you can use the following plugin to setup email sending through
   the SMTP mail server.
 * [https://wordpress.org/plugins/wp-mail-smtp/](https://wordpress.org/plugins/wp-mail-smtp/)
 * As for sending results to your email address, you can set this up in the email
   tab in your quiz.
 * [https://drive.google.com/open?id=1-QUiPZXXlBJbszzD3gevMaM9zE7cEIqJ](https://drive.google.com/open?id=1-QUiPZXXlBJbszzD3gevMaM9zE7cEIqJ)
 * Click on Add New Email button and setup accordingly.
 * Replace the %USER_EMAIL% template variable with your own email address and the
   results will be mail to you.
 * Kind regards,
    Kriti
 *  [getyler3](https://wordpress.org/support/users/getyler3/)
 * (@getyler3)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/send-result-to-admin/#post-12265324)
 * Thanks Kriti,
 * I got it to send email… I was using a point system for the conditional statement
   but had Percentage Correct in the Options. User error.
 * However, I’m not seeing the option I see in your documentation to send the email
   to the admin or not. And it’s obviously set to No cause it’s not sending to the
   admin. I created a workaround by creating another email pane that goes to the
   admin.
 * And the Questions_Answers variable doesn’t display the questions and answers.
   The percentage correct variable does work so that’s good enough. But would like
   for it to work properly.
 * I used the Troubleshoot plugin to disable all other plugins to see if it’s a 
   plugin conflict and still get the same result with everything off. So I think
   it may be a bug.
 * Thoughts?
 * Thanks,
    Gerald
 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [6 years, 4 months ago](https://wordpress.org/support/topic/send-result-to-admin/#post-12528004)
 * [@expresstechsupport](https://wordpress.org/support/users/expresstechsupport/)
   I have archived your reply and temporarily flagged your account for moderation.
   That means your posts and replies will need to be approved before anyone else
   can see them. @ notifications from your account will not work.
 * While I know you have the best of intentions, it’s forum policy that you _not_
   ask users for admin or server access. Users on the forums aren’t your customers,
   they’re your open source collaborators, and requesting that kind of access can
   put you and them at high risk.
 * If they _are_ paying customers (such as people who bought a premium service/product
   from you) then by all means, direct them to your official customer support system.
   But in all other cases, you need to help them here on the forums.
 * Thankfully are other ways to get information you need:
    - Ask the user to install the [Health Check plugin](https://wordpress.org/support/plugin/health-check/)
      and get the data that way.
    - Ask for a link to the [http://pastebin.com/](http://pastebin.com/) or [https://gist.github.com](https://gist.github.com)
      log of the user’s web server error log.
    - Ask the user to create and post a link to their `phpinfo();` output.
    - Walk the user through [enabling WP_DEBUG and how to log that output to a file and how to share that file.](https://wordpress.org/support/article/debugging-in-wordpress/)
    - Walk the user through basic troubleshooting steps such and disabling all other
      plugins, clear their cache and cookies and try again (the Health Check plugin
      can do this without impacting any site vistors).
    - Ask the user for the step-by-step directions on how they can reproduce the
      problem.
 * You get the idea.
 * We know volunteer support is not easy, and this guideline can feel needlessly
   restrictive. It’s actually there to protect you as much as end users. Should 
   their site be hacked or have any issues after you accessed it, you could be held
   legally liable for damages. In addition, it’s difficult for end users to know
   the difference between helpful developers and people with malicious intentions.
   Because of that, we rely on plugin developers and long-standing volunteers (like
   you) to help us and uphold this particular guideline.
 * When you help users _here_ and in public, you also help the next person with 
   the same problem. They’ll be able to read the debugging and solution and educate
   themselves. That’s how we get the next generation of developers.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Send result to admin’ is closed to new replies.

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 * 6 replies
 * 4 participants
 * Last reply from: [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * Last activity: [6 years, 4 months ago](https://wordpress.org/support/topic/send-result-to-admin/#post-12528004)
 * Status: resolved