Support » Plugin: 3CX Live Chat » Send image/file error Security violation

  • Hi, I just bought your plugin, most things work really fine but I still have two issues
    1. I can’t upload files as a chat visitor, I get “Upload error. Security violation”
    It does work if I’m logged in as a registrered user. Is it just a security measure to prevent from flooding of the upload directory?

    2. Thumbs up / down doesn’t work. Nothing happens. I thougt they were like smileys, but now I realizemaybe they are rating of the chat? But there is no feedback to tell what I have rated, or am I missing something?

    Best regards, Frank

    The page I need help with: [log in to see the link]

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  • Plugin Author wordpress3cx


    Hello @frankgorillase, first of all, where did you buy our plugin? We offer it for free.

    1) Yes, non authenticated users cannot upload files for security reasons.
    2) Enable “Visitor experience ratings” in Settings => Chat Box, you’ll see ratings as admin on Reports => User Experience Ratings

    Hi, I have a doubt
    I installed the plugin
    WP-Live Chat by 3CX
    and it does not allow me to upload images from the client (that is, the visitor who enters my page)

    from the server side (wordpress backend) if it allows sending to the client.
    but from the client to the operator, no

    my site is

Viewing 2 replies - 1 through 2 (of 2 total)
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