Title: send email
Last modified: August 24, 2016

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# send email

 *  Resolved [hl78](https://wordpress.org/support/users/hl78/)
 * (@hl78)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/send-email-1/)
 * Greetings,
    Whenever I try to use the send email option, I do receive an email
   but with the contact form 7 content and not the email template
 * **Hello [requesting_name],
    Here is the download for [[file_name]](https://wordpress.org/support/topic/send-email-1/[file_url]?output_format=md)
   that you requested.
 * meaning, no link is being sent…and when I try to get back to the Inline link,
   it gets stuck and keep sending there wrong email until I do a reset or recreate
   the form.
 * why can’t I find an example on the send email as the inline link examples?
 * Thank you
 * [https://wordpress.org/plugins/email-before-download/](https://wordpress.org/plugins/email-before-download/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [dtynan](https://wordpress.org/support/users/dtynan/)
 * (@dtynan)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/send-email-1/#post-6076570)
 * If I’m understanding what you’re saying, it sounds like you have a single-file-
   download (not multiple with checkboxes). Also, I think you have put stuff in 
   EBD settings item #9 – a custom email template. Is that right?
 * If so, you must put [file_url] in there, or there will be no link. If that doesn’t
   work, I suggest you make that #9 entry blank — don’t put anything in it — and
   try again & see if you get a link then. If so, then you know you’re missing something
   in your template or it’s not getting parsed right for some reason.
 * You might also turn on Attachments & see if the email you receive has an attachment(
   then you can just turn it back off). That is helpful to make sure that it knows
   which file should be there, that you are getting the correct email, etc.
 *  Thread Starter [hl78](https://wordpress.org/support/users/hl78/)
 * (@hl78)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/send-email-1/#post-6076600)
 * Greetings dear,
    Thanks, it worked out..I had format issues..fixed it.. Regards

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘send email’ is closed to new replies.

 * ![](https://ps.w.org/email-before-download/assets/icon-256x256.jpg?rev=1813522)
 * [Email Before Download](https://wordpress.org/plugins/email-before-download/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/email-before-download/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/email-before-download/)
 * [Active Topics](https://wordpress.org/support/plugin/email-before-download/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/email-before-download/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/email-before-download/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [hl78](https://wordpress.org/support/users/hl78/)
 * Last activity: [11 years, 3 months ago](https://wordpress.org/support/topic/send-email-1/#post-6076600)
 * Status: resolved