Title: send button
Last modified: December 14, 2016

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# send button

 *  Resolved [cynthiatho](https://wordpress.org/support/users/cynthiatho/)
 * (@cynthiatho)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/send-button/)
 * Hi there,
 * I have the contact form installed nicely. However, when I hit the send button,
   I see the 3 little bars load and then it stops. Nothing sends, nothing confirms,
   no redirection. Nothing happens. Would you please show me where to look ? I don’t
   have the site live yet.

Viewing 11 replies - 1 through 11 (of 11 total)

 *  Plugin Author [supsystic](https://wordpress.org/support/users/supsysticcom/)
 * (@supsysticcom)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/send-button/#post-8555389)
 * Hello!
    Please provide link to the page with contact form. We will check what
   is wrong and will help you to solve the problem.
 *  Thread Starter [cynthiatho](https://wordpress.org/support/users/cynthiatho/)
 * (@cynthiatho)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/send-button/#post-8557664)
 * I don’t have it live right now. Where can I send you the access privately?
 *  Plugin Author [supsystic](https://wordpress.org/support/users/supsysticcom/)
 * (@supsysticcom)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/send-button/#post-8560475)
 * Hello!
 * Please contact us through the [Internal Support](http://supsystic.com/contact-us/).
 *  Thread Starter [cynthiatho](https://wordpress.org/support/users/cynthiatho/)
 * (@cynthiatho)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/send-button/#post-8560694)
 * Okay, I am live now:
    [http://outinyvr.com/](http://outinyvr.com/)
 * Please review,
 * Thank you,
 *  [adamje](https://wordpress.org/support/users/adamje/)
 * (@adamje)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/send-button/#post-8563258)
 * I’m also having the same issue. I have 2 forms, both were working and just stopped
   after some editing.
 * URL: outsourcenow.us/zpos
 *  [adamje](https://wordpress.org/support/users/adamje/)
 * (@adamje)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/send-button/#post-8563277)
 * Turns out it was something to do with the variables. Was trying to customising
   the sending options by adding **[email]** from my form and the form just couldnt
   work even after double-checking the name of the variables.
 * Yikes!
 *  Thread Starter [cynthiatho](https://wordpress.org/support/users/cynthiatho/)
 * (@cynthiatho)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/send-button/#post-8563576)
 * I didn’t really do any editing… should I be looking out for something? It just
   won’t send/redirect/go anywhere.
 *  Plugin Author [supsystic](https://wordpress.org/support/users/supsysticcom/)
 * (@supsysticcom)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/send-button/#post-8572343)
 * Hello [@cynthiatho](https://wordpress.org/support/users/cynthiatho/)
 * You are using one more Contact Form plugin on your site, or there is contact 
   form functionality in your theme. Please try to deactivate all other contact 
   form plugins on your site. After this our Contact Form by Supsystic will work
   fine.
 *  Plugin Author [supsystic](https://wordpress.org/support/users/supsysticcom/)
 * (@supsysticcom)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/send-button/#post-8572353)
 * Hi [@adamje](https://wordpress.org/support/users/adamje/)
 * You need to use this variable – `[user_email]` instead of `[email]`
    Please try
   it.
 *  Thread Starter [cynthiatho](https://wordpress.org/support/users/cynthiatho/)
 * (@cynthiatho)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/send-button/#post-8573334)
 * It is still not working for me. They weren’t activated to begin with. So I removed
   it and it is still the same.
 *  Plugin Author [supsystic](https://wordpress.org/support/users/supsysticcom/)
 * (@supsysticcom)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/send-button/#post-8575481)
 * Hi [@cynthiatho](https://wordpress.org/support/users/cynthiatho/)
    Please contact
   us through our [internal support](https://supsystic.com/contact-us/). We will
   check what is wrong and will help you to solve the problem.

Viewing 11 replies - 1 through 11 (of 11 total)

The topic ‘send button’ is closed to new replies.

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## Tags

 * [contact-form](https://wordpress.org/support/topic-tag/contact-form/)

 * 11 replies
 * 3 participants
 * Last reply from: [supsystic](https://wordpress.org/support/users/supsysticcom/)
 * Last activity: [9 years, 3 months ago](https://wordpress.org/support/topic/send-button/#post-8575481)
 * Status: resolved