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Contact Form Clean and Simple
[resolved] Send button does not respond (10 posts)

  1. killerrazz
    Member
    Posted 11 months ago #

    Hi Meg Nicholas!

    I have installed your contact form plugin and everything seems to be working fine. But nothing happens when I press the send button. Do ypu know what's causing this problem?

    Regards,

    Robin A

    https://wordpress.org/plugins/clean-and-simple-contact-form-by-meg-nicholas/

  2. killerrazz
    Member
    Posted 11 months ago #

    I've solved the problem. Thanks anyway!

  3. megnicholas
    Member
    Plugin Author

    Posted 11 months ago #

    Great, can you share the solution?

  4. killerrazz
    Member
    Posted 11 months ago #

    Actually I don't know what happened. I was tweaking around with the settings and suddenly it worked.

    BUT, now I've got a new problem. The sent messages does not reach the recipient's inbox. I've read your instructions already and everything should be fine. Whenever I make a change in wordpress a notice are sent to me by e-mail, so I know that that's working.

  5. megnicholas
    Member
    Plugin Author

    Posted 11 months ago #

    Have you read this post?

    I would think that if you are getting wordpress notifications, it could be that your host is not letting you send from email address outside your domain.

    Try overriding the 'from' address in the settings and set it to an address with the same domain as your website. (You will still be able to hit the 'reply' button to answer directly to your enquirer).

  6. killerrazz
    Member
    Posted 11 months ago #

    Yes, I've read that post and I've followed the instructions, but it didn't help.

    I just tested to override the 'from address' with a the existing e-mailaddress 'styrelsen@nardingen2.se', but it didn't help either...

    :/

  7. killerrazz
    Member
    Posted 11 months ago #

    The url to the site: http://www.nardingen2.se/kontakt

  8. megnicholas
    Member
    Plugin Author

    Posted 11 months ago #

    Try changing the 'from' address to wordpress@nardingen2.se or to which ever email address your wordpress notification emails are coming from.

    The contact form uses exactly the same method to send the mail as does wordpress for notifications, so I'm scratching my head here!

  9. killerrazz
    Member
    Posted 11 months ago #

    I've made it work now. I think that it was the webhost has a little delay when you change some settings on your account, 'cause I didn├Ąt change anything an yesterday it just start to work.

    Thanks anyway! Creds for your fast reply, megnicholas! :)

  10. megnicholas
    Member
    Plugin Author

    Posted 11 months ago #

    Glad it's sorted :)

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