• Resolved hiitsluis

    (@hiitsluis)


    Hi,

    I’ve been trying to track form submissions as affiliate conversions and the plugin works perfectly.

    The only missing piece is being able to, as an admin, get the affiliate info with the submitted form mail.

    I’ve tried all the integrations available: Contact Form7, Ninja Forms and Formidable Forms, but none seems to be able to send the affiliate data by default.

    I’ve also tried using the fields ids [affiliate_name][affiliate_id] to no avail.

    Is there any form key, id or configuration that I can use to include the affiliate info in the form submission email?

    Thank you for your time and keep up the great work!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi Hiitsluis,

    Good morning. I trust you are well and safe!

    As an admin, you can view the form data submitted alongside the affiliate info by:

    * Navigating to Affiliates > Referrals
    * In the Filters section check the Expand details checkbox
    * Click Apply.

    This should allow you to see the Data attached to every referral, in this case, the form submission alongside the referring affiliate. You can read more on this here.

    Sending the affiliate info with the submitted form mail requires a premium version of the plugin. As per the forum guidelines, support for commercial plugins, please go to the official support channel.

    Hence, I would recommend you reach out via the official support channel and the team would help share details on how to make this work.

    STAY SAFE and I wish you a wonderful and productive day ahead!
    Best,
    Eugen.

    Plugin Author itthinx

    (@itthinx)

    Thanks for using the system!

    To clarify this: The details of the referring affiliate are not included when the forms are submitted, because they are not part of the form submission itself.

    When the system recognizes that a form submission has been referred, it makes an internal note and relates that form submission to a referral. That referral is related to the referring affiliate.

    If you wanted to include the affiliate information in the email that is submitted to notify an administrator, then you would have to hook into the appropriate action after the form has been submitted, check if there was a referral recorded, retrieve the affiliate data and include it in the same email that the form plugin sends.

    An easier way to get the notification to the administrator is to use the affiliates_referral action which is documented in the Actions section of the documentation. You could hook on that action to send out an extra email whenever a referral is recorded.

    Another option as @eugenbleck has mentioned is to use one of the premium versions which provide advanced notifications. But keep in mind that in all except the first case, there will be a separate email sent out to the admin, the affiliate info will not be included in the form submission email unless you customize that.

Viewing 2 replies - 1 through 2 (of 2 total)
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