Support » Plugin: Bluehost Site Migrator » Seems to work, but it doesn’t

  • This plugin seemed to work great. It did it’s thing and made a package of my site somewhere. Then you go to your bluehost server and click migrate site, put in the URL and transfer key… and it gives you an error with the support telephone number. I called the number and the support tech told me “that rarely works for so many reasons”…. wow, guess this simple wordpress site will have to be transferred another way. Tried this plugin with 3 different sites, all with the same experience. It just doesn’t work at all

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  • Hi and thanks for reaching out! We would be happy to look into any specific errors that you are encountering and get some additional details to review. There are a few important boxes that need to be checked for a migration via the Migrator Plugin to work successfully, such as PHP version, file size, and more. We can address that via social media support here:
    https://www.facebook.com/bluehost
    https://twitter.com/bluehost

    Thread Starter McPace

    (@mcpace)

    No, no you can’t help b/c I was on the phone and on chat and the reps can’t help. They just point to articles that I already read on the help site. There are no specific errors. The error page just says “Failed, looks like you need a pro” Which is funny b/c I am a pro. I exported the site and DB and it was 64MB to move manually. This plugin is super lame.

    We completely understand and are sorry to hear about your experience, would love to dig into those interactions further to see how we can improve and want to ensure that you are being provided accurate information.

Viewing 3 replies - 1 through 3 (of 3 total)
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