Title: Seems not working correctly ..
Last modified: September 1, 2016

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# Seems not working correctly ..

 *  Resolved [micron2](https://wordpress.org/support/users/micron2/)
 * (@micron2)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/seems-not-working-correctly/)
 * Hello,
    plugin looks nice and what seen in demo movie is what I need but just
   installed free version and seems having some problems. 1)Touchpoint types don’t
   seem to be erasable once created even if buttons say so. Once page is refreshed
   they come back. 2) When creating new touchpoints no way to edit field “assign
   to”.
 * Is there any solution to this? Thank you.
    best regards
 * [https://wordpress.org/plugins/ukuupeople-the-simple-crm/](https://wordpress.org/plugins/ukuupeople-the-simple-crm/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [sonalshah](https://wordpress.org/support/users/sonalshah/)
 * (@sonalshah)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/seems-not-working-correctly/#post-7470112)
 * Hi,
 * Default touchpoint types (Contact Phone, Meeting, Phone and Note) can not be 
   deleted. However new touchpoint types can be created and also erasable.
    While
   creating new touchpoints, “assign to” field is editable.
 * Let me know if you still have queries.
 * Thanks,
    Sonal
 *  Thread Starter [micron2](https://wordpress.org/support/users/micron2/)
 * (@micron2)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/seems-not-working-correctly/#post-7470131)
 * Hi Sonal,
    Thanks for your answer.
 * I still had my test installation with older version (UkkuPeople 1.5.3) and confirm
   you that most of the times deleting touchpoint was a real pain. Mayebe it was
   an installation problem or a bug fixed by you on last upgrade but just after 
   1.5.4 installed touchpoints are readily erasable. Good for that.
 * Still when creating touchpoints “assign to” field isn’t editable or better you
   can go over “assign to” but it’s forever on “assign to none” and no way to write
   anything. There is a grey button “remove” of course not working cause there is
   no “assign to name” ever created . There is another button “add another Assignee”
   but generates an infinite loop as just written with an “assign to none” etc. 
   etc. etc.
    Tried Firefox, Crome and Explorer and all the same. Would appreciate
   to understand how this field is editable for you cause maybe I’ve missed something.
   Thankyou Mic
 *  Plugin Author [nathanporter](https://wordpress.org/support/users/nathanporter/)
 * (@nathanporter)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/seems-not-working-correctly/#post-7470132)
 * Hi Mic,
    We’d love to help with this. Can you submit a ticket over at support.
   ukuupeople.com by clicking “Ask a Question”? That way you can include screenshots
   and we can expedite the support request through our regular channels. Thanks 
   so much for the feedback! I’m going to close this here but please do open a ticket
   over on the support page. Another test would be to look at the demo.ukuupeople.
   com site and see if the issue is duplicated there. Sometimes we notice some abnormalities
   with some versions of PHP or that sort of thing.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Seems not working correctly ..’ is closed to new replies.

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 * 3 replies
 * 3 participants
 * Last reply from: [nathanporter](https://wordpress.org/support/users/nathanporter/)
 * Last activity: [10 years, 1 month ago](https://wordpress.org/support/topic/seems-not-working-correctly/#post-7470132)
 * Status: resolved