Seems buggy

  • Pasnow

    (@pasnow)


    6 years, 7 months ago

    Is it buggy in general? I’m on the free version, but not sure I wanna upgrade seeing these bugs. First, when I type text and click Paragraph to change it to Heading 1, the drop down slides back up? So I cannot change it. Is this because its not on the premium? I’ve tried in FF & Chrome.

    Also, in a similar fashion I added a 3 column element, and I click Properties to do something like change the background color. A popup window appears, but when I move the mouse to the popup window, that too disappears?

    It happens on the demo page as well, http://demo.pagebuildersandwich.com/?pbs_iframe=1

    I don’t think this would have to do with free/premium version, and I’m on 4.8.1. Any thoughts as to what causes this? I have few other plugins. Could my PHP version be causing this?

    • This topic was modified 6 years, 7 months ago by Pasnow.
    • This topic was modified 6 years, 7 months ago by Pasnow.
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  • gambitph

    (@gambitph)

    6 years, 7 months ago

    Hi there Pasnow,

    Thanks for reaching out to us! This actually shouldn’t be happening even on the free version or the demo version of Page Builder Sandwich. Our best guess is that there could be a conflict going on with the theme that you’re using, or possibly an unupdated externa lplugin. To be absolutely sure (and if it’s alright with you), we might need your login information so that we can trace the exact source of the error.

    You can send us a separate support ticket on support@pagebuildersandwich.com if you’d prefer to send over your login and if you’d like for us to take a closer look at the issue.

    If not, you can try deactivating the theme you’re using, or manually deactivate some of your plugins to see which one is causing the error. It might take some time if you have a lot of plugins installed, though.

    Hope this helps, Pasnow!

Viewing 1 replies (of 1 total)
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