Title: Seemingly random issues Last modified: August 20, 2016 --- # Seemingly random issues * Resolved [Topher](https://wordpress.org/support/users/topher1kenobe/) * (@topher1kenobe) * [13 years, 3 months ago](https://wordpress.org/support/topic/seemingly-random-issues/) * I’m just going to tell my symptoms and see if you guys have any ideas. * We’ve been using Jetpack stats for almost a year on a multi-site setup with about 70 sites on it. It’s worked great. I have a plugin that gets the reads for a given post and renders them in a little social bar I made. * About 3 weeks ago about 80% of the posts on our network went to 0 reads. But not all the posts. Some still have the right number. * Some of the sites on the network have 0 for ALL posts. * I’ve done some checking, and I’m really getting 0 from Jetpack. * I don’t think it’s our API keys, everything else in Jetpack seems to be working fine. * What would do this? Are the numbers being updated and I’m simply not getting them? Did we lose all the numbers we had? * I’m not even sure where to look at this point. * [http://wordpress.org/extend/plugins/jetpack/](http://wordpress.org/extend/plugins/jetpack/) Viewing 7 replies - 1 through 7 (of 7 total) * Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/) * (@jeherve) * Jetpack Mechanic 🚀 * [13 years, 3 months ago](https://wordpress.org/support/topic/seemingly-random-issues/#post-3463171) * Do you experience issues with all Jetpack Stats (in Jetpack > Site Stats), or only with your custom Social Stats Bar? * Thread Starter [Topher](https://wordpress.org/support/users/topher1kenobe/) * (@topher1kenobe) * [13 years, 3 months ago](https://wordpress.org/support/topic/seemingly-random-issues/#post-3463453) * It appears that it’s with all stats. For the page I’m using for testing, Jetpack > Site Stats says it has 2 views, whereas stats_get_csv() says it has 4, and because I’m doing deliberate stress testing I know it should have many many more than that. * Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/) * (@jeherve) * Jetpack Mechanic 🚀 * [13 years, 3 months ago](https://wordpress.org/support/topic/seemingly-random-issues/#post-3463463) * Could you post your site URL here, so I can have a look? * If you want it to remain private, you can also contact us via this contact form: [http://en.support.wordpress.com/contact/?jetpack=needs-service](http://en.support.wordpress.com/contact/?jetpack=needs-service) * Thread Starter [Topher](https://wordpress.org/support/users/topher1kenobe/) * (@topher1kenobe) * [13 years, 3 months ago](https://wordpress.org/support/topic/seemingly-random-issues/#post-3463464) * Sure, you can take a look at [http://fnvikings.com/](http://fnvikings.com/) It’s a dev server, so the site itself has some chaotic data, but the posts in question are solid. * This one has had 4 views for about a week now, and I click on it all the time from a clean browser. * [http://fnvikings.com/welcome-to-the-home-for-school-sports](http://fnvikings.com/welcome-to-the-home-for-school-sports) * Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/) * (@jeherve) * Jetpack Mechanic 🚀 * [13 years, 3 months ago](https://wordpress.org/support/topic/seemingly-random-issues/#post-3463466) * I tried accessing the post from different browsers, and my views were counted properly, both in Jetpack Stats and through the WordPress.com Stats API. * I also see more than 4 views for that post in the past week. * If you do not see my visits in your dashboard, could you contact me via this contact form, so we can investigate further? [http://en.support.wordpress.com/contact/?jetpack=needs-service](http://en.support.wordpress.com/contact/?jetpack=needs-service) * Thread Starter [Topher](https://wordpress.org/support/users/topher1kenobe/) * (@topher1kenobe) * [13 years, 3 months ago](https://wordpress.org/support/topic/seemingly-random-issues/#post-3463467) * One more question here and I think we might have it, or I’ll contact you via the other form. * Right now on post number 9 I see 18 page views in the stats dashboard, but stats_get_csv() is returning 32. * Is it normal for that disparity to be there? Are they updated at different times, and would normalize if I quit poking at the pages? * Or am I actually doing something Wrong? * Thread Starter [Topher](https://wordpress.org/support/users/topher1kenobe/) * (@topher1kenobe) * [13 years, 3 months ago](https://wordpress.org/support/topic/seemingly-random-issues/#post-3463472) * Ok, I figured that part out, the panel was only showing the past 7 days. * I’m going to close this ticket, I think any other issues I may have are unrelated. * Thanks very much for the help, I appreciate it. Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Seemingly random issues’ is closed to new replies. * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237) * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/) * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq) * [Support Threads](https://wordpress.org/support/plugin/jetpack/) * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/) * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/) ## Tags * [Stats](https://wordpress.org/support/topic-tag/stats/) * 7 replies * 2 participants * Last reply from: [Topher](https://wordpress.org/support/users/topher1kenobe/) * Last activity: [13 years, 3 months ago](https://wordpress.org/support/topic/seemingly-random-issues/#post-3463472) * Status: resolved