Support » Plugin: Relevanssi - A Better Search » Seeing “The site is experiencing technical difficulties” message

  • Resolved coolhatwebdesign

    (@coolhatwebdesign)


    My client uses Relevanssi Premium with Relevanssi free version installed but disabled. However, on updating both plugins today to 4.1.4 (free) and 2.2.5 (premium) versions, the search page does not work. I simply receive a white screen with the message “The site is experiencing technical difficulties”. I had rebuilt the index after updating the premium plugin and also unselected certain taxonomies from being indexed. Also re-saved Permalinks. I tried disabling Premium and using Free instead, but same results. Nothing seems to work, and search seems to work fine if I disable Relevanssi.

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  • Seems there was an issue with Polylang, deactivated that plugin and it’s back to working.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    My client uses Relevanssi Premium

    For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well.

    As the author is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 2 replies - 1 through 2 (of 2 total)
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