WP Live Chat Support
[resolved] Seeing nothing! (6 posts)

  1. hmmh53
    Posted 2 years ago #

    I have installed and activated the basic plugin, but seeing nothing on my site. Do I need to insert some lines into my scripts too?

    Thanks to anybody if can help.


  2. WP-LiveChat
    Plugin Author

    Posted 2 years ago #

    There could have been a JS error on your site which stopped the plugin from loading correctly. Please paste a link to your site so we can debug?

  3. Luana Spinetti
    Posted 2 years ago #


    I have the same problem here. I wonder if it has something to do with my template (hand-coded WP theme) and if there is any code I should insert in the template manually in order to make it work.

    < ? php wp_footer(); ? > is present.

    Thank you!

  4. ngocninhcntt
    Posted 2 years ago #

    i have same error with plugin,it work good with beta plugin,but when i purche pro version plugin then it not work
    this is link my site

  5. WP-LiveChat
    Plugin Author

    Posted 2 years ago #

    Hi All
    Please use the pro support forum for your queries if it is related to the pro version.

    Luana please can you send us an email on nick [@] wp-livechat.com so we can help you get the plugin working

  6. Luana Spinetti
    Posted 2 years ago #

    Hi WP-LiveChat,

    I managed to solve the problem, and it was pretty silly: I had the wp_footer, but not the wp_head in the template! I added that and now everything works.

    Thanks! :)

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