See on what page your customers start the chat

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WP-LiveChat

    (@wp-livechat)

    8 years, 9 months ago

    Hi there.

    You can see which page the user is on in both the Basic or Pro versions.

    You can only have one chat at a time in the free version. The Pro allows for multiple chats at the same time.

    Thread Starter Fedde12

    (@fedde12)

    8 years, 9 months ago

    Hi,

    Thanks, thats great! I think i will go for the Pro version. Is it also possible to initiate the chat when a customer is for example 3 min on your website? So there will be a pop-up or something shown with the chat when a customer is like 3 min on the website?

    Thanks.

    Plugin Author WP-LiveChat

    (@wp-livechat)

    8 years, 8 months ago

    Hi there.

    So glad to hear 🙂

    The plugin allows you to initiate a chat with a user manually (You can click on a button to initiate a chat), however this cannot be timed.

    You can however set a delay for when the chat window will popup on your site though.

    I hope this helps?

Viewing 3 replies - 1 through 3 (of 3 total)
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