Title: Security verification failed
Last modified: June 19, 2024

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# Security verification failed

 *  Resolved [zeemdev](https://wordpress.org/support/users/zeemdev/)
 * (@zeemdev)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/security-verification-failed/)
 * Hello,
 * I just setup the free version of Fluent support. I want to test it out and see
   how well it works before purchasing the pro version. However I can’t get a user
   to login just to test. I have setup recaptcha V3 and it says it was successful.
   When trying to login as a user i get “Security verification failed”.
   I have tried
   disabling other plugins especially those using recaptcha, cache plugins, cleared
   cache on WP and server, and nothing seems to work. Only way i can test the user
   login is if I disable recaptcha. I also tried making new site and secret key 
   just in case and I still have the same issue. Has anyone encountered this issue?
   I couldn’t find this error when searching the forum. Thank you
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsecurity-verification-failed%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Ahsan Chowdhury](https://wordpress.org/support/users/ahsannayem/)
 * (@ahsannayem)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/security-verification-failed/#post-17850773)
 * Hello [@zeemdev](https://wordpress.org/support/users/zeemdev/) ,
 * You have created a support ticket on the WPManageNinja on same query and I need
   a temporary credential of your site to check the issue as this is a site spesific
   issue. I have already asked it on the ticket.
 * However, here is some suggestion to solve the issue,
 * Double-check the reCAPTCHA v3 settings to ensure they are correctly configured
   on both the Fluent Support plugin and your Google reCAPTCHA account.
 * Sometimes, JavaScript errors on the page can interfere with reCAPTCHA. Use your
   browser’s developer tools to check for any JavaScript errors and address them
   as needed.
 * Temporarily switch to a default WordPress theme (like Twenty Twenty-One) to see
   if the issue might be related to your current theme.
 * Thank you
 *  [opus13i](https://wordpress.org/support/users/opus13i/)
 * (@opus13i)
 * [2 years ago](https://wordpress.org/support/topic/security-verification-failed/#post-17927764)
 * I am getting the very same thing. However in my consle I am seeing
 *     ```wp-block-code
       https://***.***********.com/wp-json/fluent-support/v2/signup 422 (Unprocessable Content)
       ```
   

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Security verification failed’ is closed to new replies.

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## Tags

 * [recaptcha v2](https://wordpress.org/support/topic-tag/recaptcha-v2/)

 * 2 replies
 * 3 participants
 * Last reply from: [opus13i](https://wordpress.org/support/users/opus13i/)
 * Last activity: [2 years ago](https://wordpress.org/support/topic/security-verification-failed/#post-17927764)
 * Status: resolved