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MailPoet Newsletters
[resolved] Security Failure Error (8 posts)

  1. williamews
    Member
    Posted 8 months ago #

    Hello. Started getting the following error after updating to the lastest version of MailPoet. "Request error not JSON:<h2>Security failure during request</h2>"

    Thanks for the support.

    https://wordpress.org/plugins/wysija-newsletters/

  2. MailPoet Staff
    Member
    Plugin Author

    Posted 8 months ago #

    Hi, what's the action you're trying to do that you are seeing this error message?

  3. williamews
    Member
    Posted 8 months ago #

    Thanks for the response. I get the above error message when trying to send a preview. I also jusr found out that I get error even when I try to send newsletter. I disactivate all plugins, but nothing changed.

  4. MailPoet Staff
    Member
    Plugin Author

    Posted 8 months ago #

    Hi williamnews,

    Then on this case, please get in touch with us here: http://support.mailpoet.com/ we need to ask private details from your website.

    Don't forget to mention this support thread (forum topic).

  5. williamews
    Member
    Posted 8 months ago #

    I have already been talking to Rafael in your support team and gave him our login credentials, but they still couldn't solve the problem. Could you please send me the older version because the older version was working for us just fine. Thanks!

  6. MailPoet Staff
    Member
    Plugin Author

    Posted 8 months ago #

    You can download older versions from this URL: https://wordpress.org/plugins/wysija-newsletters/developers/

  7. webdesignerwp
    Member
    Posted 5 months ago #

    For anyone else who has this problem, I clicked the convert to Beta link at the bottom of the screen and that cleared up this and another problem.

  8. MailPoet Staff
    Member
    Plugin Author

    Posted 4 months ago #

    Always make sure to upgrade to the latest version, we are constantly fixing those bugs.

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