• Resolved damazade

    (@damazade)


    I have had this error showing up on my site for a while now, and I see no way to make it disappear.

    Error 1:

    2023-04-06 13:25:42: Some signatures were not recorded in the database: 30, 32, 38, 40, 42, 44, 46, 48, 56, 58, 60, 62, 66, 69, 71, 77, 79, 81, 84, 85, 101, 107, 113, 121, 123, 125, 127, 129, 131, 133, 135, 137, 139, 143, 147, 149, 157, 181, 183, 187, 203, 205, 207, 209, 215, 217, 221, 223, 225, 233, 235, 237, 249, 251, 255, 257, 261, 263, 267, 269, 271, 277, 279, 281, 283, 285, 307, 315, 329, 331, 333, 335, 337, 339, 343, 345, 347, 349, 351, 353, 355, 359, 361, 363, 367, 373, 375, 377, 381, 383, 385, 387, 389, 391, 393, 399, 401, 403, 407, 409, 411, 413, 417, 419, 423, 425, 435, 441, 443, 445, 451, 459, 461, 463, 465, 467, 471, 473, 475, 477, 515, 519, 521, 523, 525, 531, 533, 537, 539, 545, 553, 557, 559, 560, 562, 564, 566, 568, 570, 572, 574, 576, 578, 580, 582, 584, 586, 588, 590, 592, 594, 596, 598, 600, 602, 604, 606, 608, 610, 611, 613, 617, 623, 625, 633, 635, 639, 641, 643, 645, 647, 659, 665, 667, 673, 675, 677, 679, 681, 683, 687, 693, 695, 697, 699, 701, 703, 705, 707, 709, 711, 713, 715, 717, 719, 721, 723, 725, 727, 729, 739, 743, 755, 757, 759, 761, 763, 765, 767, 769, 771, 775, 777, 779, 791, 793, 795, 797, 799, 801, 803, 805, 807, 809, 811, 813, 815, 819, 821, 823, 825, 827, 829, 831, 833, 835, 837, 841, 843, 845, 847, 849, 851, 853, 855, 857, 859, 861, 863, 869, 875, 879, 885, 887, 889, 891, 893, 895, 897, 899, 901, 903, 905, 907, 909, 911, 913, 915, 921, 923, 925, 927, 929, 931, 932, 933, 935, 937, 941, 943, 945, 946, 948, 950, 953, 955, 957, 959, 961, 963, 965, 967, 969, 971, 973, 975, 977, 979, 981, 983, 985, 987, 1001, 1003, 1015, 1017, 1019, 1021, 1023, 1025, 1027, 1029, 1033, 1039, 1045, 1047, 1049, 1051, 1053, 1055, 1057, 1059, 1061, 1063, 1065, 1067, 1071, 1072, 1085, 1087, 1089, 1091, 1093, 1095, 1097, 1099, 1101, 1103, 1105, 1107, 1109, 1111, 1113, 1117, 1119, 1121, 1123, 1125, 1127, 1129, 1131, 1133, 1137, 1139, 1141, 1143, 1145, 1147, 1149, 1151, 1153, 1155, 1157, 1159, 1161, 1163, 1165, 1167, 1169, 1171, 1173, 1175, 1177, 1179, 1183, 1195, 1197, 1199, 1203, 1205, 1207, 1209, 1211, 1213, 1215, 1217, 1219, 1221, 1223, 1225, 1227, 1236, 1263, 1265, 1267, 1269, 1271, 1273, 1275, 1279, 1281, 1285, 1287, 1289, 1291, 1293, 1295, 1297, 1301, 1303, 1307, 1311, 1312, 1318, 1320, 1322, 1323, 1325, 1327, 1329, 1331, 1333, 1335, 1337, 1349, 1365, 1369, 1375, 1389, 1391, 1397, 1401, 1407, 1409, 1411, 1413, 1415, 1417, 1419, 1423, 1425, 1427, 1429, 1431, 1433, 1435, 1437, 1439, 1441, 1443, 1445, 1447, 1449, 1451, 1453, 1455, 1457, 1459, 1461, 1463, 1465, 1467, 1469, 1471, 1473, 1475, 1479, 1481, 1483, 1485, 1487, 1489, 1491, 1493, 1495, 1497, 1499, 1501, 1503, 1505, 1507, 1511, 1515, 1517, 1521, 1533, 1543, 1545, 1547, 1548, 1549, 1551, 1553, 1555, 1557, 1559, 1563, 1565, 1567, 1569, 1571, 1573, 1575, 1577, 1579, 1581, 1583, 1585, 1587, 1589, 1591, 1593, 1595, 1597, 1599, 1601, 1603, 1605, 1607, 1609, 1611, 1613, 1615, 1617, 1619, 1621, 1623, 1625, 1627, 1631, 1633, 1635, 1637, 1639, 1640, 1642, 1643, 1645, 1647, 1649, 1651, 1653, 1655, 1657, 1659, 1660, 1661, 1663, 1665, 1667, 1669, 1672, 1674, 1676, 1678, 1680, 1682, 1684, 1685, 1687, 1689, 1691, 1693, 1695, 1697, 1703, 1705, 1707, 1709, 1711, 1713, 1714, 1716, 1720, 1721, 1723, 1725, 1727, 1729, 1731, 1732, 1733, 1735, 1737, 1739, 1740, 1741, 1743, 1744, 1745, 1746, 1748, 1750, 1752, 1753, 1755, 1757, 1759, 1760, 1761, 1763, 1765, 1767, 1769, 1771, 1773, 1775, 1777, 1779, 1781, 1783, 1785, 1787, 1789, 1791, 1793, 1795, 1796, 1798, 1799, 1801, 1803, 1804, 1806, 1807, 1809, 1811, 1812, 1821, 1825, 1828, 1831, 1865, 1879, 1900

    Error 2:

    2023-06-06 09:27:40: Scheduled: resend_files_for_analysis: spbc_resend_failed_files_for_analysis_IS_NOT_EXISTS

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support amagsumov

    (@amagsumov)

    Hello @damazade
    Please try to re-record plugin’s data in your website’s database by re-activating the plugin with the “Complete deactivation” option enabled.

    1. Enter the Security by Cleantalk plugin settings. (WordPress Dashboard -> Settings -> Security by Cleantalk -> General settings)
    2. Check the last settings “Complete deactivation” and save changes.
    3. Deactivate the plugin on the “Plugins” page in WordPress Dashboard.
    4. Then activate it.
    5. Enter your access key in the plugin’s settings.
    6. Wait for a few minutes and then refresh the page and check if the error is still shown on the page.

    Please let us know the results.

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.

    If you have any further questions, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

    magicice

    (@magicice)

    I had this issue today – I just went through the troubleshooting steps listed by @amagsumov and the issue has resolved.

    I had this issue recently. I went through the procedure posted by @amagsumov without any problems, however the Error Log (above) still remans after refreshing the page.

    I also logged out then in again, but the problem remains.

    Any assistance would be appreciated. Thanks guys.

    Plugin Support katereji

    (@katereji)

    Hello @manalan77

    Please clear the website cache. Then click the button ‘Synchronize with Cloud’ (go to WordPress Admin Page —> Settings —> Security by CleanTalk —> gray button on the top of the page). Wait for a few minutes then refresh the page.

    If the issue still persists after these actions please, open a ticket in our private ticket system: https://cleantalk.org/my/support/open

    • This reply was modified 4 months, 1 week ago by katereji.

    Hi @katereji

    Thanks so much for tip. It worked!

    Much appreciated. Cheers!

    Plugin Support katereji

    (@katereji)

    @manalan77 glad to help!

Viewing 7 replies - 1 through 7 (of 7 total)
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