Title: Security error
Last modified: April 30, 2017

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# Security error

 *  [Sheila Oliver](https://wordpress.org/support/users/sheilaoliver/)
 * (@sheilaoliver)
 * [10 years ago](https://wordpress.org/support/topic/security-error-5/)
 * I’m getting the follow security error when I try to update a product that was
   created by another admin. Any ideas why or how to fix?
 * “The page you are trying to access is restricted due to a security rule.
 * If you believe the security rule is affecting the normal operation of your website,
   contact your host support team and provide detailed instructions how to recreate
   this error.
    They will be able to assist you with rectifying the problem and 
   adjusting the security configuration if needed.”
 * [https://wordpress.org/plugins/ultimate-product-catalogue/](https://wordpress.org/plugins/ultimate-product-catalogue/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [etoilewebdesign](https://wordpress.org/support/users/etoilewebdesign/)
 * (@etoilewebdesign)
 * [10 years ago](https://wordpress.org/support/topic/security-error-5/#post-7377959)
 * Hi Sheila,
 * This is definitely not a restriction of our plugin. You can create a product 
   as one admin and update as another without issue. Do you have a security plugin
   activated that might be interfering? If not, you may indeed want to get in touch
   with your host to see if they add any extra security.
 *  Thread Starter [Sheila Oliver](https://wordpress.org/support/users/sheilaoliver/)
 * (@sheilaoliver)
 * [10 years ago](https://wordpress.org/support/topic/security-error-5/#post-7377972)
 * I installed Wordfence Security recently. I uninstalled it but I am still getting
   the error.
 * The only other difference is that he is using a Mac and I’m on a PC, which I 
   am assuming has nothing to do with this.
 *  [etoilewebdesign](https://wordpress.org/support/users/etoilewebdesign/)
 * (@etoilewebdesign)
 * [10 years ago](https://wordpress.org/support/topic/security-error-5/#post-7377977)
 * Hi Sheila,
 * That indeed doesn’t have anything to do with it. This isn’t an error caused by
   the plugin. Have you ever successfully done before what you’re trying to do now?
   I would contact your host.
 *  Thread Starter [Sheila Oliver](https://wordpress.org/support/users/sheilaoliver/)
 * (@sheilaoliver)
 * [10 years ago](https://wordpress.org/support/topic/security-error-5/#post-7377988)
 * This is the first time someone else has entered products into the catalog. It
   seems that when I log in as a different user, I can make edits but when I save
   the changes I get the error.
 * Also, he is not able to go back and edit and save changes to the product either.
 * i have a support ticket with my host.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Security error’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-product-catalogue/assets/icon-128x128.png?rev=1805317)
 * [Ultimate Product Catalog](https://wordpress.org/plugins/ultimate-product-catalogue/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-product-catalogue/#faq)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-product-catalogue/unresolved/)
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 * 5 replies
 * 3 participants
 * Last reply from: [JulieMarie](https://wordpress.org/support/users/juliemarie/)
 * Last activity: [9 years ago](https://wordpress.org/support/topic/security-error-5/#post-9082467)
 * Status: not resolved